Used Ford Expedition Max for sale near Hurstbourne Acres, KY

Salesman was knowledgeable about the car I wanted. Also answered all my questions so that I understood without talking over my head

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

I had an appointment Friday. I called a few times to ask how its going. The reply was should be the end of the day. Don?t know what that means. I arrived the dealer at 3:00 O?clock. I ask what was done had how long it would be. The reply was they had the driver side mirror completed. How ever nothing was done. The service rep came to me with there head down. I knew nothing was completed. The Rep I could tell felt unhappy about the issue. However, the Rep did manage to get me a rental. That was good. I know things can go wrong at times. I was glad the to the extra day to have time to make repairs properly. I had another issue for a service performed on an oil change back some time. After the oil change, I brought the car back and explained I had a humming sound coming from the vents. I approached their man mechanic in thing they were not going to believe me. He immediately said I know what that is. I was relived. He said when they looked at the filter, putting the cover back on at times is not properly positioned. They repositioned it; it did sound better but not completely. I drove to for a while still noise. When I took the truck back for the Mirror swap, cabin filter, Air filter, tire sensors, etc. I ask them to look for something a normal They found a screw that had been broken on the air filter housing. She then proceeded to tell me she got a quote in replacing the unit. I said wait this was an issue for back when I had the first oil change. Then she asks the manager, they are going to replace the filter unit. Over all the rep was trying to get everything completed. We did have a difference of opinion when checking out. I like being very detailed in asking questions to verify all has been completed. I wanted to ask the technician some questions to verify all is completed. I want to test the mirror for proper working conditions. Did not get this. Don?t think that?s too much to ask. Over all the Service rep did a good job. However, I did walk away feeling a little uneasy.

From the time we stepped into the facility we were treated very well and helped us through the process. Definitely would recommend them to family and friends.

Bruce Walker very knowledgeable and professional , very prompt in returning calls and messages. Very pleasant buying experience felt like the dealership went above and beyond to earn my business.

My overall experience with Neil Huffman has been OK. They haven't done anything to make them stand above the rest nor any worse. One gripe that I have with all dealerships though is the time it takes to complete the sale. It took over 2 hours from the time we agreed on the price for the new vehicle until we started signing the paperwork. Again that's pretty common with buying a car but still excessive. My daughter also had already bought a used VW from Neil Huffman and had an issue with it on day one. The issue was that the Engine Oil level low light came on. They told her that the sensor needed to be reset and everything was OK. Shortly after leaving the dealership the light returned. I checked the oil level and found that it was in fact low (has the light indicated). The car was serviced and she has not had an issue since. I have a few maintenance visits for the car that I bought so I'll see how it goes, but for now I'm not to impressed with them from that prospective.

We bought our expedition in 2022 used with 23k miles. Got the cam phasers replaced right away under warranty. Other than that the only thing needing work was the front axle seal. Replaced under warranty as well. Overall an excellent vehicle. We occasionally get a weird or harsh shift but that happens maybe once a month and doesn’t cause any drivability issues. Lastly, I had to unplug the hands free power liftgate sensor as it had a tendency to close on you while you were loading groceries. Not a big deal to do without imo. The versatility of the interior is top notch if you have multiple kids in car seats. The cargo area is huge on the max. The base stereo could be better but it’s not bad. Comfy on long roadtrips. We have the max tow package and tow our 6500lb boat all summer and it handles it with ease. We average about 16 mpg but we don’t drive it gently. We checked out the suburban before we bought this and I wasn’t a fan of the seat versatility or lack there-of and the very high rear cargo floor.

Very friendly staff and super easy to work with. Buying process was as absolutely smooth as can be.

i was a new car buyer and they made me feel like family, very welcoming and understanding no pressure. i recommend giving them a go for a car!

The Ford Expedition Max is an outstanding full-size SUV that combines power, comfort, and versatility. It features one of the best engines in its class, delivering impressive performance and reliability. The spacious interior is designed for maximum comfort, with high-quality materials and advanced technology that enhance the driving experience. Whether you're taking long road trips or navigating daily commutes, the Expedition Max provides a smooth and refined ride. Its ample cargo space and seating make it perfect for families or those who need extra room. Overall, it’s a top-tier SUV that excels in both capability and luxury.

Josh was the best. Received conflicting info in regards to being able to flat tow. Multiple people at the dealership worked until we had the answer.

Very helpful, efficient, quick responses and make the process very simple. Was able to find exactly what I was looking for and they took great care of me.

Matt was our salesman. He was so knowledgeable of all the Toyota vehicles we were looking at. He was also very kind - no pressure (which I love). We had a great experience with Matt and learned a lot about Toyotas. Although we haven’t purchased a vehicle yet, when we do, Matt will be our salesman for sure!

Overall- great ride, good power, good MPG, plenty of room. Nicely featured. So far no complaints- 66,000 miles Great for trips - lots of storage space.

We traveled from MI to purchase a new F250. Prior to arriving, we knew everything necessary to feel confident making the trip. Great experience, thank you!

From the 1st phone call to the moment we drove our "new" car off the lot, James was friendly and made the car-buying process enjoyable. We never felt pressured, and they were very upfront about every detail. James even went above-and-beyond by helping us return the rental car we were in. Do yourself a favor and start your search @ CarMax!

Bought a ford f150 truck. Salesman was great and so was the sales manager. Nathan Hall was my salesman and he did a super job

Just bought this car but love so many features and the design. Excellent for kids and in the snow. Perfect for long road trips and commuting.

The guys at Cliff and Sons made the entire buying process very easy. This was the best experience I have ever had at a used car dealer. They were very professional and definitely held my best interest in mind. I would highly recommend this place when searching for a new vehicle.

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

Love my new Nisson Sentry. I had a wonderful salesman, Josh, and it was a great buying experience. No pressure. All questions answered. Easy financing on site.

I drove 950 miles to buy a specific used car and it was worth it!! The vehicle was just as described. The salesman knew I would be less than happy if it wasn't. After the deal had been agreed to the owner came out to me and noticed the gas tank was less than1/4 tank and handed me a "L" note and apologized for the tank not having more in it! A truly nice gesture.

We are a tall family and tried every single vehicle on the market before finding the roomy max and falling in love. Plenty of legroom in all 3 rows for over 6-footers like us, plus plenty of room to haul our Costco loads. Have only owned for less than a week, so can't speak to long- term, but we drove 1400 miles on Route 66 and were all very comfortable. Plenty of cupholders for everyone and phone chargers as well.