Used Ford Expedition Max SUVs for sale near Chevy Chase Section Five, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

The Ford Expedition Max is an outstanding full-size SUV that combines power, comfort, and versatility. It features one of the best engines in its class, delivering impressive performance and reliability. The spacious interior is designed for maximum comfort, with high-quality materials and advanced technology that enhance the driving experience. Whether you're taking long road trips or navigating daily commutes, the Expedition Max provides a smooth and refined ride. Its ample cargo space and seating make it perfect for families or those who need extra room. Overall, it’s a top-tier SUV that excels in both capability and luxury.

Purchased a pretty much trouble free Explorer from here and have only had it serviced there,car has been reliable.Took it for service and William Marshall was phenomenal from beginning to end,friendly,professional and kept me updated on everything,as I had a lot to do,he coordinated my ride home and pick up back to Koons Ford causing no interruptions to my day and what I needed to do. Dealership looked good from the road,clean,tidy, customer cars lined up and the longe for customers was fresh,comfortable and very clean.Service was flawless as was Customer Service.Well done and keep up the forward momentum!

We are a tall family and tried every single vehicle on the market before finding the roomy max and falling in love. Plenty of legroom in all 3 rows for over 6-footers like us, plus plenty of room to haul our Costco loads. Have only owned for less than a week, so can't speak to long- term, but we drove 1400 miles on Route 66 and were all very comfortable. Plenty of cupholders for everyone and phone chargers as well.

A huge Thank you to our Salesman Wilson Brown for making things super easy and had us in and out in a little over 2 hours and the detailing took a hour of that. If you are looking for a new ford at a great deal check them out and ask for Wilson Brown or if he isn’t available ask for Gavin Gilligan who was super to talk to while we waited. So if you want a Great dealership with the lowest pricing and great selection in the DMV check our Ourisman Ford in manassas

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

Komi was helpful. Decently efficient. Car had engine light on and was turned off and issue not figured out. Could have been broken sensor.

James is an exceptional salesman and goes above and beyond to take care of the customer.

Without discussing the beginning of my car search journey, I will go straight to the end of my journey with Nissan / Hyundai located in Waldorf MD. Anne Maus, Todd Zaciek, Denzel Payne and Max Cho... My search started May 9, 2022 and Ended June 7, 2022. It went from dealing with 2 sales associates I would NEVER recommend, to dealing with an EXCELLENT salesperson that assisted me for three weeks. Hands down Anne Maus (Nissan Dealer) is the best sales associate to have assisted me with my car search. Anne and I spoke, texted and emailed for 3 weeks. I finally went to the dealer on Saturday, May 29, 2022. I test drive 3 vehicles and fell in LOVE with the 2018 Hyundai Santa Fe Sport, because the vehicle was a certified vehicle I had to work with a Hyundai Sales Associate. After 5 days of being jerked around, the vehicle I fell in love with was sold. I texted my disappointment to the manager. I immediately received a call from Todd Z. Mr. Todd Z., went above and beyond to assist me in purchasing a vehicle. The next day Mr. Todd Z. sent me information on another Santa Fe. The truck that I fell in love with didn't even compare to the truck Mr. Todd Z sold me! I arrived at the Dealer on June 7, 2022 to sign off on my paperwork. I received nothing but TOP NOTCH SERVICE from my original Sales associate Anne Maus, a new sales associate from Hyundai, Denzel Payne. Denzel Payne showed me how to work all the gadgets on my new 2019 Hyundai Santa Fe Ultimate. Mr. Max Cho, the finance gentleman was very pleasant to work with, he made my experience very easy. When I say I can not THANK these 4 individuals (Anne Maus, Denzel Payne, Max Cho and last but not least Mr. Todd Z.) enough. I would recommend ANNE MAUS to anyone. Ms. Maus is very passionate about helping her customers. Ms. Maus listened and understood from day 1 what type of vehicle I was looking for and took her time to deal with me. None of this would not have been possible if Todd Z did not step in and save the day.

My vehicle was brought in for the Customer Care Service program, as well as, two other items. My vehicle was promptly taken in and the work was completed in a very reasonable amount of time. As sion as the work was completed, I was notified and my car was waiting for me, so that I could be in my way. Thank you to the Service Department for making this an easy in and out!

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

All work was completed within 2 hours for Timely faction they have worked on all my vehicles that I have purchased from voice and I really appreciate his kindness and effort towards timely work

Mr.CP is the best he gets me in and out . Never have to worry about anything. If something is going on with my vehicle he will let me know what the best option is. Very professional and always greet you with a smile. I’m so grateful to have him as a service rap.

I had an outstanding out-of-state purchase experience with Ourisman Ford of Manassas. Ron Guzman and Elijah Conner made the entire process seamless—professional, attentive, and genuinely committed to getting the deal done right. From start to finish, everything was clear, straightforward, and pressure-free. Their top priority was delivering a great vehicle with exceptional service, and they absolutely delivered.

I went in for a manufacturer recall on the Fuel pump, Honda of Greenbelt serviced the issue. I had some other routine maintenance performed. Jonathan, the service advisor did an excellent job making sure I understood the recommended maintenance service and estimate on the work, and what I wanted done at that time, no pressure. He even shared a program they have to pay in installments if needed. Overall, the service was excellent and a comfortable experience in the customer waiting area. The work was completed in a reasonable amount of time.

Out of state buyer, so I had the BMW I was interested in sent to the BMW Dealership for a full inspection. They dropped of car as well as picked it up after the inspection. As you would expect the dealership was able to find some concerns. Tony and his team went out of their way to start fixing the issues. During this process I decided to go a different direction and not purchase the car. Tony was very gracious and said he would work on refunding my deposit immediately and hoped we could work together in the future.

Love the room in the car. Even with 3rd row seats there is plenty of room for luggage if traveling or the normal trip to the grocery store

We bought a vehicle from Sebastian Layser at Sheehy. He showed us around the wide selection of vehicles on the lot and was patient with us while we made our decision.

Meets all needs for my family of 4 with two young children that are “extra” and always require “extras” that need “extra” space. Super comfortable, everyone has their own space, we don’t feel on top of each other and it’s amazing. The vehicle drives like a charm and is probably my absolute most favorite vehicle I have ever owned-even my Denali Yukon and LTZ Tahoe. This succeeds all expectations and I probably will never drive another type of vehicle again until children are grown and out of the house.

This has been the best experience at purchasing a vehicle, my salesman was Lonnie and he was absolutely amazing and walked me through everything. I will definitely comeback again. Great job

I am shopping for a new car and I called in and got one of the sales reps. Marcos, was very knowledgeable very helpful and also very kind to talk to. If I could say anything is that he presenting himself very well.

Pascuale and Sang were nothing short of AMAZING and professional! Pascuale met me at the door upon my first visit at the dealership. His kind and honest spirit allowed me to feel comfortable enough to know, this is the dealership I wanted to use. Pascuale and Sang properly prepared me prior to my arrival to retrieve my custom 2025 GLE350 to ensure zero hiccups. I did not feel pressured at all - just relaxed. My vehicle turned out EXACTLY as ordered! Sang walked me through the basics of how to operate my vehicle and I was also pleasantly surprised with a follow up call the next day from Sang.

Good sales person and very knowledgeable. He explained everything about the car before and after the purchase.

Another good experience. Was able to obtain a great deal. Would definitely recommend to anybody looking for a Ford.