Used Ford Expedition Max SUVs for sale near Edmonston, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Took awhile for part to come in especially during Christmas I finally got my cat back the Friday after Christmas, running well now but was expensive

Just bought this car but love so many features and the design. Excellent for kids and in the snow. Perfect for long road trips and commuting.

I went in knowing exactly which vehicle I wanted to look at. I called ahead of time and they had the vehicle ready and waiting to test drive when I got there. The first thing John said was `Ask me anything about this car and I can tell you.? And he did! The precious dealership I had been at knew very little about their inventory OR the two cars I test drove. I had to keep correcting them about the year and features of the cars. At Antwerpin they were attentive and so kind, unlike my experience at the previous dealership. Once I decided to purchase the car, John and Ricky were awesome, and Tom in finance made the paperwork a breeze. I love my car and will refer anyone to Antwerpin for their car needs!

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

Provided info on vehicle, as requested. I appreciated their response which helps with my car search,

Thanks to Devon Bragale for walking me through the purchase of my vehicle. Very professional and helpful, if you want good service and business, he is the man!

We bought our expedition in 2022 used with 23k miles. Got the cam phasers replaced right away under warranty. Other than that the only thing needing work was the front axle seal. Replaced under warranty as well. Overall an excellent vehicle. We occasionally get a weird or harsh shift but that happens maybe once a month and doesn’t cause any drivability issues. Lastly, I had to unplug the hands free power liftgate sensor as it had a tendency to close on you while you were loading groceries. Not a big deal to do without imo. The versatility of the interior is top notch if you have multiple kids in car seats. The cargo area is huge on the max. The base stereo could be better but it’s not bad. Comfy on long roadtrips. We have the max tow package and tow our 6500lb boat all summer and it handles it with ease. We average about 16 mpg but we don’t drive it gently. We checked out the suburban before we bought this and I wasn’t a fan of the seat versatility or lack there-of and the very high rear cargo floor.

Cameron was fantastic. Quickest transaction of all time as far as buying a new car. Couldn't do enough for us. Highly recommend

The Expedition exceed my expectations on a full size SUV. My family really enjoy the space. They can't wait to go on a road trip.

This was our first time purchasing a car at Sheehy, and the best car buying experience we’ve EVER had. Our salesperson, Bret was friendly, attentive, knowledgeable, and transparent. He went above and beyond to accommodate our needs at an extremely competitive price. Our finance person was equally as friendly, accommodating and knowledgeable. In the past, the car buying experience has taken all day. We were in and out in 2 hours! Sheehy will be our first stop the next time we need to purchase or lease a vehicle.

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

The Ford Expedition Max is an outstanding full-size SUV that combines power, comfort, and versatility. It features one of the best engines in its class, delivering impressive performance and reliability. The spacious interior is designed for maximum comfort, with high-quality materials and advanced technology that enhance the driving experience. Whether you're taking long road trips or navigating daily commutes, the Expedition Max provides a smooth and refined ride. Its ample cargo space and seating make it perfect for families or those who need extra room. Overall, it’s a top-tier SUV that excels in both capability and luxury.

Excellent service. Employees are exceptional. Even on their day off they took the time to attend to me and be sure that I would find what I was looking for. Lender is very charismatic and professional. I recommend the dealer 100%. Thank you very much Pete and Eric for your excellent service.

I never tried the thrid row seat. it is broken .instead of ford using metal.scews they have plastic ones and they are not covered by warranty 800. dollar repair

They were very good and plentiful with their correspondence. I got very busy and couldn't respond. I will try again.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

I couldn’t be more happier about my purchase of my first Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right questions to be able to find the exact car I wanted. This dealership made the process of buying a car smooth. I would definitely recommend this dealership.

Highly recommend the team of Jason "JC" Burthey (sales), Tony Blazier (sales manager), and Scott Cook (Finance) for your next car purchase. Professionals all around who made the process easy for multiple car purchases. I do a decent number of commercial/business vehicle purchases (8-10 vehicles/year), and these guys were great at cutting through the noise to get to our target and not waste my time...and with no surprises. Their consistently great inventory helps too -- kudos to the folks who manage their allotments from GMC. We've now bought four vehicles from Koons Woodbridge in the last six months, and I'd be happy to go back to them again for a personal or commercial fleet purchase. Thanks, guys!

Good service, very fast on time, did oil change and tire rotation. Will go again

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

I went in last week to check out a 2019 Honda Accord EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is extremely helpful and knowledgeable and even better, showed me with minimal research that the other car I was going to see had TWO previous accidents (shame on me for not seeing that) and they met me at the price I needed. So I ended up buying the Accord (very low mileage) at a great price. The best part was how easy Mark made the experience. My wife is on the loan but she didn't even have to be there. I drove the car off the lot about 2 hours after I arrived. They let me keep my old Honda in the lot until we were able to return that afternoon to pick it up. Overall the best car buying experience we've ever had. Thanks Mark and JBA Auto!

This vehicle has everything. It even has seats in the front driver and passenger that will massage you as you cruise around.Safety features are top notch. Rides smooth. Looks great, price was great, we love it!

Great ride with amazing comfort and all kinds of handy gadgets. It even comes with bluetooth audio!! Ford expeditions are great vehicles and more people should drive them.

Come in with a plan and Koons will help you along the way with the process. So I?ve got no regrets about the process.

The best customer service hands down by any GM dealership !!! The staff is very knowledgeable, friendly and inviting. There is no other dealer I would trust to provide this level of service.

This car exceeds our expectations. It's gorgeous in the inside and somewhat plain on the outside. It's large and extremely roomy, and extremely comfortable with a lot of extra's on it. Love the seats, heated and cooled and the heated steering wheel. I love the Ford Pass so I can start it anywhere.

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!