Used Ford Expedition Max for sale near McHenry, IL

Service team thorough and helpful. Efficient check in and updates provided throughout the service. Nice to be able to select the service person when setting the appointment.

Eduardo gave me an amazing service at the dealership and helped me find a car.

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

I brought the car in for an oil change and tire rotation and left with a safer car. A 4 tires lost air pressure in the cold snap 3 bounced back when it warmed and one didn't. They found a leak and repaired it. A damaged suspension component was also found. That was likely something missed by the body shop that repaired a minor fender bender last year. I was also given a ride home and a pick up when the need for extra work was determined. Great service, highly recommend.

The Expedition exceed my expectations on a full size SUV. My family really enjoy the space. They can't wait to go on a road trip.

This is a longer review, so you may want to find a comfy chair and get settled. Hydrate if needed. Stretch first. We’ll wait. We came in to buy a Jeep Grand Cherokee and somehow walked out with so much more — including a valuable life lesson about always accepting free popcorn. Let’s start with our salesman, Jake. He was refreshingly… normal. Not pushy. Not lurking. Not hiding behind a potted plant waiting to pounce. We were originally just at the dealership to get our old clunker serviced, and Jake bravely approached and asked if we needed anything. From there, we had the usual small talk, test drives, and all the classic “so what do you think of this one?” moments. They didn’t have the exact Jeep we wanted, so they went out and got the one that checked all of our boxes. Jake got it to us almost as fast as a Jimmy John’s sandwich which is impressive considering this was an entire vehicle and not a turkey sub. Then came everyone’s favorite part of buying a vehicle — the financial reality portion of the program. You know it’s about to begin when they offer comfort items like popcorn, water and soda. That’s when you realize this is not a negotiation… this is emotional support snacking. For reasons we still cannot explain, we declined the popcorn and bravely entered the pricing discussion unprotected. During our otherwise calm back-and-forth conversation, a nearby customer began expressing their feelings… loudly… and with extremely creative vocabulary. We’re talking colorful. You could have painted a full mural with this guy’s monologue. If passion were measurable in decibels, this guy was setting records. This is when we realized our true mistake — which had nothing to do with buying the Jeep… and everything to do with declining the popcorn - as we were clearly also getting a live theater performance. The entire staff handled the situation with impressive calm, professionalism, and patience. Special shout-out to Brandon for composure that deserves its own award. Possibly a medal. Maybe a parade. A few days later, it was time to sign on the dotted line — which brought us to Bob. Bob was so entertaining and engaging that we temporarily forgot we were making a large financial commitment. I’m fairly certain that’s a rare and valuable skill that has been crafted over many years in the car business. Before you know it, Bob will even have you signed up for the VFW and guitar lessons. He’s that skilled. Finally, pickup day arrived. This time we were prepared. No more popcorn-related regret. We secured the Jeep… and the popcorn. Order has been restored. Lessons have been learned. Highly recommend Jake, the entire team at Miller Motors, and the popcorn.

The best car buying experience I've had. Tristan and Joseph worked hard to deliver the vehicle I wanted and a price with financing that i could afford! No pressure, no games. I would definitely recommend

Thank you very much for Greorge Adam who help me with my car .George is very profesional and very helpful .Great job!!!

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

I never tried the thrid row seat. it is broken .instead of ford using metal.scews they have plastic ones and they are not covered by warranty 800. dollar repair

Good service thank you. Easy drop off and pick up. Good service thank you. Easy drop off and pick up. Thank you again. Good service thank you. Easy drop off and pick up.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Adam was amazing and I appreciate all he did. I went in doubting I would leave with what I want and left with more.

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.

Autos of Chicago provided excellent customer service from start to finish. The staff listened carefully to what I was looking for and showed me several great options. They were honest, patient, and never made me feel pressured. The car was in excellent shape and priced fairly. The paperwork was handled efficiently, making the entire experience stress-free. I highly recommend Autos of Chicago to anyone.

We are a tall family and tried every single vehicle on the market before finding the roomy max and falling in love. Plenty of legroom in all 3 rows for over 6-footers like us, plus plenty of room to haul our Costco loads. Have only owned for less than a week, so can't speak to long- term, but we drove 1400 miles on Route 66 and were all very comfortable. Plenty of cupholders for everyone and phone chargers as well.

Worked with Tim Bies and Heather from the finance dept. I purchased my leased vehicle and they were extremely helpful thru the whole process. I do recommend this dealership.

Not long of a wait. Under 1 hour which is pretty good Not impressed with the vacunrinh , did not vacuum the back of vehicle Cr was was great

This was my first time buying a car on my own, and the process couldn’t have gone better. Smooth, honest, and straightforward from start to finish. I felt confident I got the best deal. Highly recommend. Mike was helpful and honest and got me the best deal!

Frank was very helpful in diagnosing the problem and also scheduling the service appointment, ordering parts and everything was covered under warranty with the Minimum deductible.

Julian was a great experience and very helpful liked working with him and his management

Vira was great. 10 out of 10. Ask for her for sales. They made the numbers work. It didn’t feel like I was being raked over the coals. They made it conversational not like pulling teeth.