Used Ford Expedition Max for sale near Severn, MD

Hello John, I'm so glad that you're back with Heritage VW. Thanks for doing a GREAT job getting me into my 2024 Atlas yesterday. You really made my day. You've always worked with my family in getting us an payment that we can afford monthly. My sister is going to be seeing you soon. Please keep up the good work with your excellent customer service. *********

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

I came into the store and there were several sales people sitting at their desks and did not look up from their phones. As I walked through showroom (keep in mind I have purchased there before and got my car serviced here!) a sales person jumped up and approached me and asked how I was and if I was being assisted. When I said no, he introduced himself Mike Zeller. I explained I wanted to trade my bronco sport for another or maybe explorer. He said no problem. He showed me bronco sport and I loved it! He said before you decide, lets look at the explorer. I said that sounded great! I was expecting pushy because I said I loved the bronco. He took me to explorers. I looked and said NOPE! We went back, he showed me everything. No games. Showed me why my trade was worth what it was worth. I said I have Navy Fed and he said that was fine. Again, not pushy! We proceeded. I was in and out in less than 1 hour. Then, he called me and asked how the car was. He cared after the sale. Thats refreshing. I 100% recommend Mike Zeller and Sheehy. Mike, see you in 3 years!

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

Our experience with Mickey at Koonz in Annapolis was nothing short of incredible. What started as a simple search for a van turned into one of the most memorable and genuinely enjoyable car-buying experiences our family has ever had. From the moment we met Mickey, it was clear he wasn’t just trying to sell us a vehicle—he was focused on helping us find the right one for our family and the adventures ahead. He took the time to listen, answer every question with patience, and guide us through the process with honesty and enthusiasm. There was never any pressure, just a sincere commitment to making sure we drove away happy. When we finally found the van that was perfect for us, it didn’t feel like the end of a transaction—it felt like the beginning of something exciting. Mickey understood that for families, a van isn’t just transportation. It’s road trips, soccer practices, beach days, late-night ice cream runs, and countless memories waiting to happen. Thanks to Mickey, we didn’t just drive off the lot with a great vehicle—we drove away with the feeling that someone truly cared about helping our family start our next chapter of adventures. If you’re looking for someone who goes above and beyond, who treats you like more than just another customer, and who genuinely loves what he does, Mickey at Koonz in Annapolis is the person to see. We came in looking for a van. We left with lifetime memories.

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.

Just purchased m 7th truck from general manager Dennis Koulatsos. I've been buying trucks from Dennis since I first met him in 1991. He is the consumate professional, and I've referred all of my family members and dozens of friends to him, and he's taken very good care of all of them. Dennis is fiercely loyal, a man of his word, and he always goes the extra mile.

My service advisor, Michael, was the best! I had an inquiry about my car and he took the time to check everything and even test drive it. I then had to get a new battery and was lucky enough to reach Michael again and he got me in and out before I could get settled in the waiting room! He was very patient and personable. Great service! I highly recommend him and this dealership!

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

I am Mr. Fussy....and they exceeded expectations at every level. Buying a car without a personal inspection is risky and I was nervous. But the car is as described, and the post delivery service continues without hitch. The dealership is recommended, and I would buy from them again.

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

They was kool reasonable easy to talk to I was comfortable doing business with them salesman was very nice

The Ford Expedition Max is an outstanding full-size SUV that combines power, comfort, and versatility. It features one of the best engines in its class, delivering impressive performance and reliability. The spacious interior is designed for maximum comfort, with high-quality materials and advanced technology that enhance the driving experience. Whether you're taking long road trips or navigating daily commutes, the Expedition Max provides a smooth and refined ride. Its ample cargo space and seating make it perfect for families or those who need extra room. Overall, it’s a top-tier SUV that excels in both capability and luxury.

If there's anyone to recommend It'll be Chris Evans. He's amazing, patient and helpful 10/10 customer service. My experience was overall stress free. I Love my new car, thanks again Chris!!!

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!

Awesome dealership. Billy Wilson was a knowledgeable sales rep. I got a decent deal on a near perfect 2022 id4 pro S. Bravo!

Great online experience but I receive too many duplicate emails. Online rep, sales rep and another sales rep. Multiple emails, BUT I prefer that over little email.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Took awhile for part to come in especially during Christmas I finally got my cat back the Friday after Christmas, running well now but was expensive

Overall- great ride, good power, good MPG, plenty of room. Nicely featured. So far no complaints- 66,000 miles Great for trips - lots of storage space.

If you’re in the market for a new Lincoln, your guy should be Michael Zeller at Sheehy Lincoln of Gaithersburg. I know what you’re probably thinking — that’s a long drive if you live in Southern Maryland — but trust me, it is absolutely worth it. From the moment my Lincoln was ordered, Michael stayed on top of everything and kept me updated every step of the way. Anytime I had a question, he responded immediately and kindly, never once making me feel like I had asked a silly question. He definitely doesn’t keep banker’s hours — I could text him anytime and he was always quick to respond. On top of that, he saved me a significant amount of money compared to every other quote I received for the exact same new Lincoln within about a 2.5-hour driving radius. David Lewald also took great care of me by securing 0% financing, and at no point did I feel pressured or pushed into additional options or upgrades. Buying a new car can be an extremely stressful transaction, but with these guys the entire experience was smooth as silk. If you’re thinking about buying a Lincoln, it’s well worth the drive to Sheehy Lincoln of Gaithersburg. Make sure you ask for Michael Zeller!