Used Ford Expedition Max for sale near Warner Robins, GA

I rarely take the time to review products or services; however, after my terrific experience with Five Star Hyundai of Macon Dealership, I decided to share my experience. Early this summer I started the process of looking for a vehicle. I looked online, talked to online managers, and took the time to visit several other dealerships before visiting Five Star. It quickly became a very exhausting and frustrating experience. However, once I decided to view the inventory at Five Star, and much to my surprise, the process changed when I met John Kosater, the salesman. He was charming, friendly, and more importantly, knowledgeable and worked hard to deliver a deal I could not refuse. The entire atmosphere at the dealership lacked the intense pressure I found at other places. The entire staff, Reggie Thompkins in finance, the manager, and all staff made the process easy. I would highly recommend this dealership.

We bought our expedition in 2022 used with 23k miles. Got the cam phasers replaced right away under warranty. Other than that the only thing needing work was the front axle seal. Replaced under warranty as well. Overall an excellent vehicle. We occasionally get a weird or harsh shift but that happens maybe once a month and doesn’t cause any drivability issues. Lastly, I had to unplug the hands free power liftgate sensor as it had a tendency to close on you while you were loading groceries. Not a big deal to do without imo. The versatility of the interior is top notch if you have multiple kids in car seats. The cargo area is huge on the max. The base stereo could be better but it’s not bad. Comfy on long roadtrips. We have the max tow package and tow our 6500lb boat all summer and it handles it with ease. We average about 16 mpg but we don’t drive it gently. We checked out the suburban before we bought this and I wasn’t a fan of the seat versatility or lack there-of and the very high rear cargo floor.

Throughout the process every person involved exhibited professional courtesy, openly answered my questions and otherwise made this a pleasant experience. The sales person, sales manager and administrative staff handled everything in a timely and efficient manner.

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

My husband and I came to Jeff Smith Ford to look at a particular vehicle. Tanner approach us as we pull in. He was very helpful in getting us the information that we needed for this vehicle. We had not planned to purchase a vehicle that day, but found ourselves getting a good deal for our vehicle to trade in. The buying process was so easy. Everyone at the dealership was very accommodating.

Great job getting the bite marks out of my truck fender, I can't even see where the damage was! Outstanding customer service! They worked around my schedule for drop off/pick up, maintained clear communication and were friendly and professional. Highly recommend!

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.