Used Ford Expedition Max for sale near West Chicago, IL

My experience w/Highland Park Lincoln has been quite satisfactory....expecially the Service Department. But, it is a thirty seven mile drive to get there.

We really appreciated how dedicated the staff at Huntley Ford were. We spoke on the phone and visited to check out a few vehicles with Daniel. He was very patient and wonderful to work with. Although we didn't purchase a car during our visit, we would recommend that anyone visits the dealer for a great experience.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Very good service clean waiting room service. People were very nice. they let me know of future service and of parts that have to be replaced.

My tire was repaired quickly and was super clean at pick up. I made my service appointment on line and received texts/phone calls throughout the process.

We bought our expedition in 2022 used with 23k miles. Got the cam phasers replaced right away under warranty. Other than that the only thing needing work was the front axle seal. Replaced under warranty as well. Overall an excellent vehicle. We occasionally get a weird or harsh shift but that happens maybe once a month and doesn’t cause any drivability issues. Lastly, I had to unplug the hands free power liftgate sensor as it had a tendency to close on you while you were loading groceries. Not a big deal to do without imo. The versatility of the interior is top notch if you have multiple kids in car seats. The cargo area is huge on the max. The base stereo could be better but it’s not bad. Comfy on long roadtrips. We have the max tow package and tow our 6500lb boat all summer and it handles it with ease. We average about 16 mpg but we don’t drive it gently. We checked out the suburban before we bought this and I wasn’t a fan of the seat versatility or lack there-of and the very high rear cargo floor.

My warranty work on my Mach E was done with their usual professionalism and courtesy. My only complaint is that when I received my car back (driven by a porter from Rohrman) the radio was so loud that I was afraid it would blow one of my speakers. That would certainly have been a repair out of their pocket. Please try not to send out a porter that is he]ard of hearing.

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

All the financial numbers where accurate and the staff was honest at the end of signing the paperwork When I came next day to sign the paperwork I was surprised that finance staff had even better interest rate than day before that we verbally agreed

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

My experience with Sunset Auto was outstanding. They have a great selection of used cars, all in excellent condition. The sales team was friendly, honest, and very helpful without being pushy. They worked with me to find a car that fit both my needs and my budget. The paperwork process was smooth and quick. Overall, a very professional dealership that truly values customer satisfaction

We are a tall family and tried every single vehicle on the market before finding the roomy max and falling in love. Plenty of legroom in all 3 rows for over 6-footers like us, plus plenty of room to haul our Costco loads. Have only owned for less than a week, so can't speak to long- term, but we drove 1400 miles on Route 66 and were all very comfortable. Plenty of cupholders for everyone and phone chargers as well.

There was a flood there an water was turned off! But that wasn't their fault. Truck was clean an the employee were accommodating. Yes I would but from them again!💯👌

Just bought this car but love so many features and the design. Excellent for kids and in the snow. Perfect for long road trips and commuting.

Bought a 2017 Range Rover from this dealership and the salesperson Stan, Manager Eugene and Finance Manager Chris were very instrumental in making the sale possible. I really appreciate all their help in making this deal possible. I even interacted with the owner who was also very nice. Love this dealership!!!!

Performed all services and provided a loaner and wash; on time and completed. Have always exceeded expectations, am completely satisfied. Would recommend them to anyone.

Best dealer, Their vehicle are clean and neat Good attention and communication They also have a good price

I had my Outlander serviced at this location and they were able to help us out with great discounts and promotion deals. I am very grateful and highly recommend coming to this location for car services.

Rory Clemons was amazing and easy to deal with. Thank you Rory and Ray for making the process simple and easy.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

This vehicle has everything. It even has seats in the front driver and passenger that will massage you as you cruise around.Safety features are top notch. Rides smooth. Looks great, price was great, we love it!