Used 2016 Ford Explorer for sale near North Potomac, MD

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

What a pleasant experience. My first time financing a vehicle. When going to initially look at the vehicle, I discovered a few issues. Obviously no used car is going to be perfect, nor was I expecting it to be. They told me to come back the next day and the issues would be fixed. I came back and they did in fact fix the car. They are willing to and have went above and beyond.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Great customer service. Respect and compassion Your customer service is excellent and I will like to visit your location again or refare to friends and co-workers God bless you all.

We had an excellent experience with Kevin and Pedro buying a very nice, very competitive priced and well maintained, Ford F-150. They got us a very low/fair good rate on credit, and they also were very friendly, professional, honest and quick with the process. There were no surprises or issues or switches. Very reputable and trustworthy dealership and I’m really glad I bought the truck! It’s running great

I read the reviews, considered all the good and the bad and still took a chance. Found a local person familiar with the type of car for a PPI. They di fix the AC on their dime. The car did have a minor accident on the drivers passenger door, not reported on the Experian report. This was not a deal breaker for me. I chose to fly out of state to make sure I got the title in my hand. Everyone was pleasant to work with from the moment I contacted them. I took one star off only because I arrived around 10:30am and wasn't able to leave till 4pm. I drove the car 500+ miles home without any problems.

Great selection of cars, customer service is awesome, bought mustang for my son, car is perfect in all aspects. Will be back soon for daughter car.

excellent work, very professional, I recommend them to friends and family, thank you very much

Jay was great. They helped me every step of the way. I appreciate everything they did for me

Great service, solid prices, clean, fast, easy, simple, fair, need to reach 15 word minimum

The website was accurate and the employees were helpful. I found exactly what I was looking for.

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.