Used 2016 Ford Explorer for sale near Rice Lake, WI

Professional and courteous staff. Just waiting and observing the maintenance staff interact with customers is a pleasure. This place has the best customer service that I have experienced. Every staff is wonderful

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

The whole team was pure joy to work with. They were very knowledgeable and were more than willing to go the extra mile to answer all my questions.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

I walked in and was treated by Alex Duarte. He was amazing and very personal. Allowing me to share what me needs and wants were along with understanding my situation. He took the time to listen and go above and beyond to make it all work!

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Took my WRX in for the 12-month service. Facility is clean, Scott was very helpful and friendly. Service was excellent. I was worried when I saw how many cars were there to be serviced but everything was done very quickly. I highly recommend this dealership.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

I recently bought Toyota RAV4 from Germain Ford and unfortunately had my CEL on after driving it for a month or two. Fortunately, I had some months of service warranty from them so I called them about the issue and explained things to them and they had me scheduled for a service at a certified Toyota Dealership nearby and promised to take care of the cost and payments involved in servicing the car. Kudos to James from the service team at Germain who led with the paperwork and communication with the dealership making sure everything was settled and taken care of after the service. I really appreciate your team and the good work you guys are doing. They are really great guys and friendly and I highly recommend them for all your great and quality cars to get you on the road!

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

A little over a year ago I noticed a red Mustang convertible on the lot. I stopped in and test drove it. I came back and made the deal. When I came to pick it up, Nik had it washed and ready to go. It was a painless purchase experience and we’ve since taken the car on several driving vacations. They check on me periodically. I wouldn’t hesitate to recommend them or buy again!

They were knowable, personable, friendly, and great to work with. Brayden tried very hard to help me.

Abby and Shawn in service were excellent. They both were patient with all my questions, provided credible answers, and, upon our approval of the repairs, had them done within 24-hours. They went the extra mile to have the car test-driven both before (to confirm our reported symptoms) and after the repair (to confirm problems had been resolved). Ask for Abby when you have an auto service need.

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

We used the Costco Auto Buying program to shop for a new car. Jenelle Crouse and the rest of the Auto Nation sales team were great to work with. Friendly, knowledgeable and professional!

I loved every moment I was at Steve white Volkswagen audi in Greenville they helped me get a truck that I was looking at for a long time and now I have it thanks guys!

Best sale representative ever!!! Very smooth transaction buying a new car. Definitely 10 star review!!!

Service writer Gustavo was very courteous and professional. Treated me with respect. He answered my questions that I asked. I will ask for him next time my car needs service.

Very nice experience. Salesman very helpful. Helped me understand the features , helped me set up my phone and went to my house to set up my garage door opener

James Woost at North Coast Automall West had very great customer service and outgoing. He was very patient in helping me find my first car. I was very satisfied with the selection of cars and would recommend him.

Jordan and everyone at Handy Cars in Saint Albans are very friendly and easy to work with. I highly recommend anyone in the market for a vehicle shop with them!

Jeremy Yingling was a great help getting the best deal possible to replace a stolen van. At an incredibly stressful time he was a liferaft.

Ian and Nate were awesome. Very helpful and made the process fun. Would definitely recommend those two and Walser. They are very straightforward and a great dealership to work with.