Used 2020 Ford Explorer for sale near Highland, MI

Everything was good from the sales to environment, only thing is I’m missing a floor mat and when I asked to get one sent to me I never got one or got any word that I will be getting one back. Seems after the sale they are not as responsive to the issues, overall still a solid place to get a vehicle.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

They didn't have a Soul in stock and they worked with another dealer to get me one and they worked with my insurance company to get that set up with it being a Holiday weekend. The experience, my salesman and the manager, provided a five star rating.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

I’ve dealt with Ron S for years. We've bought at least 14 vehicles from Page Honda and Ron S has always been our sales person. I always feel like Ron is working in our best interest to get me the best deal. Thanks Ron and Page Honda.

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Come see Gary excellent guy to deal with took care of the small things and made it easy in and out

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Loved my experience. Loved being updated on my car, the video was awesome. The waiting room was well stocked

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

Ray! Thank you SO very much for everything you did for us. Thank you for working with us and making us feel at home and helping us along the way with our unexpected situation. We very much appreciate everything you and Quattro motors have done for us. All the very best to you from Kassi and I, Caleb

Viola, George, Drew and the rest of the team did a wonderful job helping understand the differences in the three vehicles we tested. Drew was knowledgeable on all the new technologies and helped us set up several of the new apps that will enhance our experience. It was all efficient, low pressure, high customer service experience.

We bought a used Outback and could not be happier! This is the perfect car for me and my family and all of our adventures. The purchase process could not have been any easier. Great job to all of the staff!

vehicle was ready to test drive on arrival, paper work was ready and we were in and out in minimal time

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

Im a first time buyer. This is like the first major purchase I?ve ever had. I was beyond clueless but Alexis walked me through every step of the way with utmost patience. We were there for hours as I asked so many questions and she didnt mind at all.

The experience was very good - the folks we worked with were knowledgeable and helpful, and easy to work with. We ended up buying a car and trading in our older car and feel great about the experience - we will come back to Skalnek in the future!

My experience with Brighton Ford has been more than wonderful. Response to the phone call was fast. The phone conversation was friendly and courteous. And my appointment was quickly fixed. I received a text message to confirm the appointment and to provide me with the dealer address. Jeff Johnson met me with a warm welcome. He answered all of my questions. Even the other staff were nice. Despite the commitment to masks and social distancing, I felt a smile and kindness surrounding me when I dealt with Jeff Johnston and all Brighton Ford employees. I will definitely recommend all my friends and relatives to deal with Brighton Ford. Thank you, Brighton Ford. You deserve more than five stars.

I have recently purchased tires and had few other service items performed on my car at Lasco Ford in Fenton. I must say just my experience was wonderful. I worked with David McDaniel and I must say he was excellent right from the get go. He was on point, great communicator, and he got me great deal on my tires. I was impressed with the efficiency and hight quality of service I have received, not to mention a competitive pricing. I feel very that Lasco Ford Service Team exceeds expectations when it comes to customer satisfaction and customer retention. Thank you David for being an excellent service adviser. I will make my appointment for February as we discussed my 30,000 miles maintenance plan for my car. Happy New Year to Lasco Ford Team. Thank you for all you do!

First I like to Thank cars.com . Your site is amazing. You worked with me for months to find exactly what I wanted . And never gave up . They sent me to a great dealership. Who was great to work with.

My sales person, Damon Peele, was awesome to wirk with. It took a couple weeks but he came through with the vehicle I purchased. Great work, Damon!!!

I recently had the pleasure of working with Alex Rose at North Brothers Ford, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Alex greeted me with a warm smile and a genuine willingness to help. Alex demonstrated an impressive depth of knowledge about the vehicles on the lot. He took the time to understand my needs and preferences, guiding me through the various options without any pressure. His expertise made the car-buying process not only easy but also enjoyable. What truly stood out was Alex's commitment to customer service. He was patient, answering all my questions thoroughly and ensuring I felt comfortable with every decision. His friendly demeanor made it easy to communicate, and I never felt rushed or overwhelmed. Even after the sale, Alex continued to provide support, following up to ensure that I was satisfied with my new vehicle. This level of care is rare and speaks volumes about his dedication to his customers. In summary, if you're looking for a stress-free car-buying experience, I highly recommend seeking out Alex at North Brothers Ford. His professionalism, knowledge, and outstanding customer service make him a standout in the industry. Thank you, Alex, for making my experience so memorable!

Mike B. and Bob M.are both very courteous professional. and helpful salesmen, and Mike S. in Service is courteous, professional, and helpful as well.