Used 2021 Ford Explorer for sale near Carroll, OH

What an amazing experience from the first contact to driving off the lot with Deshawn and Drew at Ricart. Both gentlemen were extremely thorough, genuine and answered all of the 57373 questions that I had. They also walked me through step by step and left me feeling like I was being heard and not just a dollar sign which is something that doesn’t typically happen during the car buying experience. . I enjoyed my experience so much that four days later I went back and purchased a car for my husband!! The experience for my husband’s car was beyond top notch! After being taken advantage at another dealership my husband was extremely hesitant to purchase a car. Once again, Deshawn and Drew were with us every single step of the way, answered all of our questions and were extremely honest with us. My husband found a car online he liked but after talking with Deshawn, realized it was not the best route. Deshawn made a list of my husband’s top wants and found the perfect car for him! The car was on the Newark lot. Many thanks to Tasha for driving out and getting it for us. If you need a car, go see Deshawn and Drew; you won’t be disappointed.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I went in to test drive an Accord but decided it wasn’t for me. However, a day later I was notified that a 2019 CRV fit my needs. And I ended up buying it! The whole process was great- I started with Charles and ended with Corey. The only negative was the wait time to sign registration and title. The dealership is even buffing out the minor scrapes on this, making it truly look and feel new. Great experience.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Internet Sales Manager Jarod Callander made my buying a car experience as simple as could be. He worked with his finance person to get me the best deal possible. I highly recommend Jarod Callander as your next friend in the car sales business.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

We have bought and looked for multiple vehicles through this dealership. We exclusively have worked with Zach who not only listened to our requests but had vehicles ready for us to see upon arrival. The ease of seeing what we asked for and flexibility to see additional options when we expressed our needs made the experience second to none. We will continue to return when our family is in need of additional vehicles or to trade in our current cars.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Tony and was quick and awesome! Bobby and I had a great time with paperwork, weird huh?! And Tom was great being that he understands my genius. I love this place!

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Service was excellent but the service appointment process is poor. Took me 5 attempts to set an appointment. Long holds, hang ups , and no returned calls. Finally got through. Once connected the rep was very friendly. It's not a people issue. It's a process issue.

Drove over 2 hours to go to the dealership . Nicholas answered every question , he is very polite & knowledgeable. Best service I’ve ever received at a car dealership . I will be returning on my next car purchase

CJ was excellent to work with. No pressure, incredibly patient and made the process as easier than anyone I’ve ever worked with. Follow this gentleman anywhere he works!

I'm fine with work that was done. But do not want any more lists of things that would cost me a lot of money to do. Keep these lists out of my sight please. I can get this work done anywhere and will not be pressured by you or anyone else.

The service personnel are great. Car always serviced on time and the service crew are very helpful Highly recommend them. Five plus stars.

I had a great experience working with Jared on the on the purchase of my F250. The process was short and sweet. Ask for Jared if you are looking for a new/used vehicle.

I walked out with the vehicle I wanted with no problems. Teron helped me out & he was great.

I had a great experience at Krieger Ford with Dennis Fritz in the commercial division. It is nice to establish a relationship with a local dealer for my commercial van needs. I will definitely be back when we need our next van!

Great experience! Thank you for being helpful, honest and patient as an expensive purchase was thought through!

It was a comfortable and easy experience. The service department was efficient and did a great job taking off the maintenance of my vehicle. The new car buying experience was also pleasant also as far as pricing, trade in , and patience in letting us drive vehicles, showing us how to use features. No high pressure to buy or what vehicle to purchase.

We just bought a car from Drive Direct in Columbus, Ohio on Morse Rd. It was a great experience. We worked with Johnny Faulkner, a very knowledgeable and nice person who went out of his way for us. All was quick and easy and we are very happy with our purchase that was at a great price. No one can beat their prices. Johnny even filled up the car with gas before we drove off the lot with our nice subaru legacy. Oh, and he also gave us a give card for two free oil changes with Toyota Direct. So cool. So check out Drive Direct next time you need a care, and make sure you ask for Johnny Faulkner. Margaret and Todd