Used 2021 Ford Explorer for sale near Smyrna, TN

About 2 months ago I went to the dealership for an oil change. Have an appointment at 11 o'clock in the morning. around 12 want to go see the service adviser asking where my car was at, he went to go To find out where my vehicle was at. It was still in the parking lot. All they had to say was they were sorry. I waited an hour and I had an appointment and nobody did nothing about it They haven't even started the oil change at 12 o'clock.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

The visit to the facility was for a routine vehicle service and inspection. the work was done very timely and all the employees were very courteous,

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Anthony was the best. I would not have bought a car at all without his hard work and patience. I recommend talking to Anthony if you are in the area.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

We had the best experience at this location. Michael was the best associate and walked us through everything and was extremely patient after the crappy experience we had at another location. We are so happy. Thanks Michael!

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Mr. Giovanny Garcia did an excellent job making sure everything was good with my deal and that I was satisfied. I would definitely recommend him!!

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Amazing experience. They were so kind through the shopping process. Never rushed us or tried to force us into something we did not want. When it came to the buying process they were also very informative and had us in a great vehicle. Will be sending friends and family to them when looking for quality used cars.

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

Joe was my salesman. I cant say enough good things. He was a wealth of knowledge and answered all my questions. The nicest guy!!

We found our purchasing experience very easy. Joseph was our sales representative, and we worked through most things over the phone or through text messaging. We submitted our credit application online, and were approved prior to our arrival. We did have a small problem after the sale, and Two Rivers made things right. Thank you for the positive purchasing experience!!!

John Gillespie was great to work with. No pressure at all. Gave me a fair price on my trade in. He was very helpful. The buying process was easy. Justen work with us, got all paper work together for us to sign very quickly. Everyone we came in contact with were very friendly. Great place to buy a car or truck.