Used 2021 Ford Explorer for sale near University Park, TX

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Overall, Vandergriff Chevrolet service dept. did an excellent job on my repair. With an extended warranty, the repairs cost nothing. But if I do critique anything, is the trying to get me to spend $1,200 in new battery cables. There was nothing wrong with them.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Was super easy to get my Kia Forte in for it's oil change. Was able to call and get it scheduled at midnight by the bot, and had it in the next morning. Only downside if you aren't ready for it, is the wait times. Appointment was for 10am, and I left around noon, so roughly a 2 hour wait. Technician who spoke with me was super knowledgeable and helped me ensure my Kia was in top notch shape!

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

The people at the desk were very nice and helpful getting me shuttled to where I had to be and picked up from there and taken back to the dealership. The shuttle driver was very nice and we had good conversations. Everyone was respectful and effective working on my car. 10/10

Great customer service from both Mohammad Alfakhoury and Ahmed Naarallah who made the process of selling my car so very easy. The entire transaction was completed the same day, and they went out of their way to come pick up the car, deliver the documents for signature, and bring me a check. Both were knowledgeable, explained the process clearly and were very pleasant to work with. Customer service at this level is rare, and these gentlemen went out of their way to make sure that I was happy with their work. I would use this company again in the future, and would highly recommend them.

Mandy made my experience so much easier with her smile and personality and Jason topped it off with his financial expertise.

5th car I?ve leased from same place same person. Great salesman. Great on follow up and very knowledgeable and appreciative! Great staff! Would definitely recommend!

Mr. Jr., thank you so much for your excellent customer service. Your communication and people skills are top-notch. I highly recommend your professionalism and outstanding service.

Mike & Jon are amazing! Love my new Mercedes S63. They have a great selection of high end sports cars and luxury cars. Thanks again fellas.

I?m incredibly grateful to have worked with Adam Drissi and Justin Simpson. They guided me through every part of the application process, answered all my questions honestly, and worked hard to secure a great interest rate for my first car. Their patience and professionalism stood out, especially compared to the customer service I encountered at other dealerships in the area. Adam and Justin made the experience smooth and stress-free?I can?t recommend them enough.

Our experience with Alfonso Jaubert was phenomenal, he was very knowledgeable and helpful in making our visit the best we’ve had in a while. Kudos to a great employee!!"’

I purchased a used BMW , I was impressed with my sales associate and with his knowledge of the car. The drivers mirror was missing and I was informed it had been ordered and will be replaced, when I brought it back for replacement , I was in and out in no time. The dealership was very nice and my experience was awesome.

We were very pleased with our experience. Don was very quick to return my initial communication. He explained the procedure for us meeting and had the car ready for our examination. All care was taken to insure the cleanliness and contamination free condition of the car. The procedure for purchasing the car was smooth and followed social distancing standards. We could not be any happier with how we were treated.

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

Almost glad I broke down so I could meet some of the most friendliest people on the planet, if everybody gave service like that, they would be a lot more smiles around. Thank you very much for your kind polite service. The only shame is they don’t have 10 stars to give you.

Marco is super good and he handled my need properly. He is quite soft spoken and understand the need before jumping the showing the cars. As per the selling price point, you guys are best in DFW area.