Used 2022 Ford Explorer for sale near Albertson, NY

Very good car buying experience. No B's or games, upfront in every aspect. Would definitely recommend.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Kenneth is great. Very professional and helpful. Followed up with me and answered all my questions

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Routine maintenance was fast and hassle free would come back again for service. However, the sales team could learn a lot from the service team in terms of professionalism, timeliness and good service. Service Team A+ , Sales Team F-

I purchased a used car from Ryan. Besides getting a great deal, he was knowledgeable and very professional. I will recommend this dealership to all of my friends and family.

I recommend it. David Hyatt was sales person who is help me to make a deal . He is professional guy.

Gerald is the one of the bedt sale guy reallybpatient help to get my vehicle with low apr% great monthly payment i reslly happy to enjoy my vehicle .

Love this dealership and its employees , extremely phenomenal service very happy with my purchase thank you Edi for helping me out on my pre-owned Chevy Tahoe I would recommend this place to everyone.

Inquired online and I received a text from Peter Garcia immediately for 11/19 @ 6. I stopped by to look, Peter showed my the options available in the car I wanted. I drove the car home that night. Totally great experience from start to finish. Peter could not have been more accommodating...he even programmed/personalized the electronics for me! Richard in finance was great and made it all seem effortless. Total experience was 5 stars *****. Thanks guys! City Works is lucky to have you on their team. Absolutely buy your next car at City World!

Vine a ver una Chevy traverse hoy, no tenía pensado comprar pero Arturo me ayudó en el proceso mucho que me decidí llevar el carro hoy! Una Chevy traverse del 2016!! Les recomiendo el lugar, Arturo nos ayudó mucho!

Sold my Jeep to Stream. Very easy process. Friendly professional and courteous staff. Will consider selling and purchasing from them in the future.

It was my best experience. Now, i can say that the money is well spent.

Kudos to the team for a fantastic experience. The low finance rates made my decision even easier, and I'm thrilled with my new vehicle.

I am happy to announce that the dealership and I have finally called it a day. I worked with Martin. We discussed and settled on reasonable grounds. I am simply glad that the matter has been resolved, it’s over and now we can put this behind us.