Used 2023 Ford Explorer XLT for sale near Shorewood, IL

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

The Acura Advantage team in Naperville are great to work with and very transparent. The salesman, John Nanni, answered all questions that I had and was able to provide information on the car that I wasn't aware of. Would strongly recommend dealing with Acura Advantage in Naperville, and consider yourself lucky with John Nanni as your car salesman.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

The best dealership I've been to in Illinois they had the best hospitality and service... everything was quick and straight to the point no Bs.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Kevin was phenomenal. Thorough,thoughtful and personable. Found me the perfect car and went out of his way to make sure all went well. Lisa was also great.

I worked with Billy. He were great to work with. Everything went very smooth and was a great experience. I would buy another car from them again! Everyone at the dealership we talked to was great!

We had a great experience make a new truck purchase. I?d highly recommend getting your next vehicle at Packey Webb Ford. Ask for Eric. Tell him Mark sent you!

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Excellent experience with the dealership and the staff I?m a repeat customer for life and I definitely will refer friends and family to this dealership in all my years of buying cars. This has been the best experience I have ever had so I?m customer completely

I don?t have a problem with this dealership. I do have a problem with Ford and a known defect in their engines. I asked if I got a new engine if tge same thing would happen and they said yes. I reported this issue to the NHTSA and found many others with the same problem. Ford: you should replace my motor at no cost to me and provide a non defective replacement. I may be buying another brand if this is not resolved.

Best Car Dealership I have ever been to. Will definitely go back and refer friends and family! Wonderful experience without any pressure or gimmicks. Chris Babalis was an amazing salesman and went above and beyond for me. Thank you again!

10 STARS I’ve been coming to this location for few years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from Service Department always goes above and beyond…the best experience. From pulling into the garage to getting my rodder fix, to rental car, he made it a stress-free transaction. Which I believe, is how it should be. Marco is always friendly, professional and efficient. I cannot forget Carlos who helped walked me through rental car yesterday. He was very knowledgeable and patience to my questions. Then the other Marco from Service Porter did a fantastic job washing and cleaning my van. I mean, my van looked brand new…he was very thorough. I have never experienced this kind of service. My one-hour commute to this location is totally worth it. Great hire manager. Even though this facility is a first come first serve basis they can get very busy here sometimes, but when I come in when they first open or even at 9am I am usually out the door within 1-2 hours. The staff/check-out will do what they can to help speed the process. It really depends what type of work you need to be done.

Kevin Emling well informed salesman and could communicate all there is to know about the vehicle purchased on Jan. 27 2022. I would highly recommend Kevin.

I had an excellent experience working with Paolo during the purchase of my Chevrolet Equinox EV. From the very beginning, he was knowledgeable, patient, and genuinely helpful. He took the time to answer all my questions, guided me through every step of the process, and made sure I felt confident in my decision. Paolo went above and beyond to ensure everything went smoothly, and I truly appreciate his professionalism and dedication. If you?re looking for a reliable and supportive salesperson, I highly recommend asking for Paolo!

Absolutely terrific service & experience buying a great car highly recommend. Entire staff was smart & friendly

Luis the service manager is the best—Professional and Knowledgeable—Explains any concern you have