Used 2023 Ford Explorer for sale near Bartlett, IL

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

I came him last week to purchase a 2024 Nissan Sentra. I worked with Antoni from sales. Overall great experience and great car. Thanks guys.

I received a recall letter. I was actually able to get an appmt the following day. It took 55 min. They told me about an hour my service advisor Vince was great. All good

Great service! Warranty handled with ease, would recommend and will be returning/coming back next time

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Bought my car on a busy Saturday Luis P was helpful and efficient when I bought my Mazda.

Great experience! Minimal hassle with price. The salesman was awesome! The vehicle I bought was in an excellent condition.

Vira was great. 10 out of 10. Ask for her for sales. They made the numbers work. It didn’t feel like I was being raked over the coals. They made it conversational not like pulling teeth.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

I am going to this dealership for last 10 years. Amazing staff and services. Always available to drop you off home if needed.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Great vehicles! Great service! Highly recommend this dealership who’s looking for a hassle free buy and very transparent paper work! Thank you baha auto group!

Adal and Ignacio were very very very helpful and energetic i would recommend them for all my purchases and all my families and friends purchases i will tell everyone about them and that hopkins ford is the best dealership ever and gives awesome deals and makes dreams happen!