Used 2023 Ford Explorer for sale near Bingham Farms, MI

Lou Marchesi was the Tip of the spear regarding total commitment to the customer!!! HIGHLY recommend him and the Avis ford team for a totally AWESOME car buying experience 💪

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

Steven was awesome. I was in another state and he took care of everything and anything that popped up so I could get the car I wanted.

My salesman Y Bishop was fantastic. He made the whole transaction very simple and easy. I appreciate it all that he did. he was very helpful into the selection of the car that I fell in love with my miss Lucille, and as I said, he was really very professional and he knew he seemed to know which car would fit me better so thank you. YAZIN.

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

I had a problem with my car battery. I went to start my car and the battery was dead. Road service came out and jumped it. My battery was only a year old. I wanted to get my battery checked out so this wouldn’t happen again. I spoke with Brandon at Szott Ford in Holly, he told me to come right in and he would put it to a test and see if the battery is bad. No hesitation, he understood my concern. He was so professional, understanding and caring. He totally went above and beyond. As a side note; I called another dealer closer to my home to help me out with my battery. I was told that I could come in and have it checked out. The earliest appointment was 2 to 3 weeks out. I was hurt and disappointed that they couldn’t/wouldn’t help me out. Thank you Brandon from Szott Ford in Holly. You cared!

Derek Johnson was the best. He is very professional and consistent. He made my car buying experience fun and quick. Thank you Derek for your kindness.

I would like to thank and give my respect towards the ownership of this business, My loyalty is with you and future generations of business will always be advised that you pay attention to your customers relationship and respect.Thanks !

Great Service will be back for service nice staff fast service answered any questions we may of had . Can’t wait to bring more business to michael Bates Chevy in the future

I'm really happy that I was able to receive a quote that worked out really well for my situation. Thank you Dominic for making this possible for me. Much appreciated! Reach out to Dominic if you want the best quote for your dream car as well.

Easy enough to make appointment, and didn't take too long. I don't know if service was good or not, because what was being done was not discussed with me. I brought it in for scheduled service B, wasn't told what that included and afterward nothing about what was done was discussed with me. A few things I was able to decipher off of the invoice.

This was by far the best experience I?ve had buying a car. It?s also my first Ford and I can?t be happier with my purchase. The process was fast, easy, and hassle free. There were no sales tactics or pressure to purchase things I didn?t want or need. I will definitely be back.

Great dealership experience as usual.. dealership seems to be leaning more toward excuses and lack of options since Ford continues to eliminate desired vehicle models... heading toward limiting customers to the point of brand switching .. as much as I am die hard Ford, I see why customers are shopping elsewhere ..not EVERYONE wants an F150..!! Stop shoving battery vehicles down everyones throat!!!

I have bought 2 used cars from Roy O’Brien and have been extremely satisfied with my purchases and the customer service that they provide. I will be buying all of my cars from Roy O’Brien.

I was able to make an appointment on online that the dealership honored. I was able to test drive the car that I wanted. The staff was friendly and helpful. But mostly it was a good experience because they were honest with me. I did not end up purchasing from them yet, however, I would trust them in the future if I wanted to purchase a car.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

This has been my home Ford dealership since 2010. Brent Dix is my sales guy! He's great! I have bought or leased at least 5 cars since then.

Walked in without appointment at 3 pm and drove out at 6 pm with a great car. I hate going to dealers but was impressed at the quality and help of everyone here. Eric Breda moved me though the process and was very helpful and efficient with zero pressure. He is straight shooter and gets things done. Will send friends to Hines Park and Eric for a vehicle .

The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!