Used 2023 Ford Explorer for sale near Fairview, NC

Great interactions with Ken Miller here. Excellent communicator and pleasant personality. Recommended dealership to buy or sell.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Great buying experience. Vehicle was well priced and the service was great. Trade in value was fair. Sales staff was knowledgeable and friendly. Facility was fair at best.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Very Professional people in dealership.Work was completed on time.Service department worked with warranty company and the payment processing was handled smoothly.LKN could use a bigger space!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

The staff went overboard to help me get this car in 2 days, total...something my own bank skyla, couldn't do in 2 weeks...I Thank Mr Jaron and Mr Grant, for all you did to help me

On yesterday, April 24, I had the opportunity to purchase a vehicle I had been wanting for quite some time. Working with the team at Carmax on Independence Blvd in Charlotte, NC was worth the short drive from Columbia, SC. Everyone from Shakiyah (New Sales Consultant), Neil Petersen, Sales Consultant, Caleb (Sales Manager) and my absolute favorite, Kahlil, made my experience one of a kind! Thank you for your professionalism and for making my experience a great one!

Mike Therrell helped us get a car is he strive to find out exactly what we wanted and over top of it all had exceptional customer service skills could have not asked for a better experience.

It was 5 star service all the way up to the finance guy. That’s why I took off 1 from my rating. I would give everyone else 5 stars!!! The Finance guy pushed extra warranty and tried to make you feel stupid for not choosing what he wanted you to choose. Very unprofessional!!!!!!! I almost walked out. If it wasn’t for the Salesman “Billy” I would have. Overall great dealership and great Salesman! The finance guy definitely needs some training on customer service and respect of others. We have purchased 3 cars from this dealership and drove 1 hour and 45 minutes that tells you how much we like the care and service of this Dealership.

Sales specialist Dwayne Peguise went above and beyond to help get me into a vehicle I wanted , not just any vehicle. The finance department also worked with me to Close the deal!

Absolute amazing experience how refreshing to walk into a dealership take a test drive sign a few papers and be out the door in an hour and a half. Thank you Echo Park, and Mike

I cannot say enough about this dealership. I had an accident while home for the holidays, and needed the best vehicle possible to purchase once mine was totaled. My salesperson Jason, the used car manager Marlon and Julio in finance were absolutely amazing!!! They worked with me to get the best deal possible! Spent less than 2 hours at the dealership and that included picking a vehicle, test driving, negotiating the deal and in finance. They literally bent over backwards to be of great assistance to me. Great energy & Best experience to date in purchasing a vehicle!!! I highly suggest this dealership and my sales person, Jason for purchasing any vehicle u might be looking for. I will be referring to anyone I know here in the Charlotte and SC area to go here ?

Very responsive and communicative. Able to negotiate an acceptable price package. delivered as promised. brought car to me. excellent service and great experience

I purchased a pre-owned Ford F150 from Capital Ford of Charlotte NC in Dec 2024, Criag Smith was my salesperson, he was very cordial and professional. Purchasing an expensive vehicle online can be a frustrating experience, only seeing pictures of the vehicle but not actually being there means you really have to trust your salesperson. Craig sent all the pictures of the vehicle I asked for and he kept me updated on the purchasing process. We also had a live Skype video where he demonstrated all the features and verified that everything I was concerned about, worked perfectly. The vehicle was shipped to me in a completely enclosed box trailer, so it arrived clean and free from any damage. Everything Craig said about the vehicle was correct, he said it was a beautiful truck, and he was right. Although Craig did a great job in presenting the vehicle, I gave them 4 stars due to a financing misunderstanding.