Used 2023 Ford Explorer for sale near Grosse Pointe Farms, MI

Totally pleased with this vehicle purchase. Flo was great and came in on his day off to complete our deal. Would recommend to anyone.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

In and out in timely fashion. Brandon was exceptionally polite and knowledgeable, answering all my questions without hesitation. The waiting room was pleasant as I watched the latest golf match on the TV provided in the room. I did purchase this vehicle from this dealer prior to having the service done.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

My recent experience with the Service team at Taylor Ford was outstanding! The level of communication, service and attention to detail I personally have not seen in my many years working with other dealer service departments. MY 2018 Ford Explorer was well taken care of and I appreciate the team. Specifically Kim, Todd, Charlene and Kelly. Thank you for everything.

Excellent service, lots of choices. Helpful without being pushy. So nice to find someone who listens to our needs.We have found out Ford dealership for life!

Chris Fraser was awesome to work with. He was a great communicator! It was our first time buying a car from out of our state. He answered all our questions and helped us through the process. I will definitely recommend him to friends and family.

I had a great experience working with Shanta McCool and Bob Maxey Lincoln. We recently purchased a 2022 Ford Transit from the dealership, and even though I live in Pennsylvania, they made the buying process a smooth one. Shanta was friendly and responsive, and I am very pleased with the purchase. I have purchased lots of vehicles over the years, and I would definitely recommend Bob Maxey to others. Shanta even followed up after the sale to make sure I was enjoying the vehicle.

Michelle Havekost did a fantastic job of finding the right vehicle to match my needs, that was within my budget. Most of the information was shared either via email or phone call.

I've been going to Serra in Washington Twp for years and can honestly say that I've never had a bad experience. They've always been able to get me in on short notice and fix the problem immediately. I go there for everything car related now because I know that I'm in good hands. Wouldn't go anywhere else!

This has been my home Ford dealership since 2010. Brent Dix is my sales guy! He's great! I have bought or leased at least 5 cars since then.

My XT5 was due for return and I received a call From Henry Flakes Jr. I told him what I was looking for in a new vehicle and he found a XT6 with all the options I wanted, I went over the following day and we made the deal happen. Henry was very courteous and friendly and he introduced me to every new feature that my 2022 XT5 didn't have. Henry Then help me with all the set-up. I would Definitely Recommend Henry Flakes for a great SALESMAN along with the whole team

Everyone I dealt with was very professional. The service that I received was for an oil change and tire rotation, and it was fast and thorough. I highly recommend this dealership.

I recently had the pleasure of working with Alex Rose at North Brothers Ford, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Alex greeted me with a warm smile and a genuine willingness to help. Alex demonstrated an impressive depth of knowledge about the vehicles on the lot. He took the time to understand my needs and preferences, guiding me through the various options without any pressure. His expertise made the car-buying process not only easy but also enjoyable. What truly stood out was Alex's commitment to customer service. He was patient, answering all my questions thoroughly and ensuring I felt comfortable with every decision. His friendly demeanor made it easy to communicate, and I never felt rushed or overwhelmed. Even after the sale, Alex continued to provide support, following up to ensure that I was satisfied with my new vehicle. This level of care is rare and speaks volumes about his dedication to his customers. In summary, if you're looking for a stress-free car-buying experience, I highly recommend seeking out Alex at North Brothers Ford. His professionalism, knowledge, and outstanding customer service make him a standout in the industry. Thank you, Alex, for making my experience so memorable!

What a great dealer experience i had in Down Town Detroit. I just went to look, and wound up purchasing, so beware window shoppers, you have been warned !!!

The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!