Used 2023 Ford Explorer for sale near Hampton, VA

I called to make an appointment for a state inspection and an oil change with Hall Hyundai, where I purchased my vehicle. I was told the earliest appointment would be July 20, 2023. I stated that date would be a month after my state inspection would have expired. I asked if they could check with Hall Chevrolet, next door, for an earlier appointment. They checked and I got an appointment the same day for 11:00 AM. Amazing! Unbelievable. I dopped my vehicle off at 10:00 AM with Adam Jones. By 11:10 AM, I received a text message stating my vehicle had been inspected, along with a video of the inspection and a detail report with recommended services I should consider having done. I selected a service I wanted to be done all from my cell phone. It was quick and easy. Within less than two hours later, I received another text message stating that my vehicle was ready to be picked up. This was by far the best experience I have received from a service department in quite a while. Great communication through texting! Thank you, Hall Chevrolet and Adam for taking care of me today.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I was very pleased and impressed with the attention I received from Catalina when I was just browsing at used vehicles. She was attentive, informative and a pleasure to deal with. I recommend her highly.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Mike and Tish are the strongest team in any dealership, and always focus on making sure the customers understand and know what is being done. I always appreciate their help.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Jim Bowman, retired US Marine, sold us a 2007 Chevy Silverado. He was a nice, no-pressure salesman. Great sense of humor, very friendly guy, will definitely see him again if we ever need another car.

The process was easy. Eric helped me with all features of the car & made sure to walk me through the whole process.

Johnnie Jordan was very professional. He made sure I was comfortable while waiting and keeping informed even while they were filling the car with gas. Also he was very respectful and honest. Thank you for your service.

I cannot say enough good things about this place. I brought my car in because it smelled like gas inside my car. Didn’t think much of it, just wanted to have it looked at. As soon as they popped the hood they found oil from my recent oil change at “Take 5 Oil” everywhere and that the technician at “Take 5 Oil” never put the cap back on. The company was refusing to pay for all that needed to be done and these guys really went to bat for me. I’m 5 months pregnant, new to town, with a husband out at sea. I had nobody to help me but these mechanics and customer service reps and managers treated me like family — and took care of all of it in one day so I could go to work. I know very little about cars and engines and I have been taken advantage of in the past by other mechanics, but these guys are the real, honest deal. If you want a good, quick service by RELIABLE people who actually care about you and not just how much money they can get you for, go to these guys.

I dropped my Ford Edge at 1100 in the morning and got it back later that afternoon. No hassles and no worries. The staff was friendly and helpful.

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

Responding back quickly with information that I requested. They still continue to keep in touch and provide updates on my request.