Used 2023 Ford Explorer for sale near Irving, TX

No qualms, was waiting for service to be done, efficient. Service advisor was helpful, clear and courteous. Facilities were clean and adequate. Will probably come for service again.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Excellent and attentive service advisor and staff. The BMW of Arlington staff communicated with me leading up to my service date, advised me where my car was on the maintenance schedule, made sure I was comfortable as I waited, got me out quickly so I could return to work. It was a great service experience and Mohammed (advisor) was awesome!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Worked with Jayson. Great guy. Stay firm on the price they display. They do great business. Good interest rate offered too!

I purchased an F150 right off the showroom floor, and the entire experience was fantastic. We negotiated for about two weeks, but the final outcome was definitely worth it. Thank you, Grand Prairie Ford! Eric Hernandez

Five-Star Experience ? A Memorable First Sale for Ryan! I recently visited the dealership to return my lease and explore the option of purchasing a new vehicle ? specifically a Chevy Tahoe RST. From the moment we arrived, Ryan, our sales consultant, was incredibly helpful and patient. We later learned this was his very first sale, and based on our experience, I?m confident it?s the first of many successful ones to come. Ryan, along with his supervisor Gabril, took the time to answer all our questions and made us feel comfortable throughout the entire process. We initially test drove a certified pre-owned Tahoe in pristine condition, and while it was impressive, I wasn?t sure buying used was the right move for us since we were transitioning away from leasing. As I was preparing to leave, I mentioned that I really wanted a new Tahoe RST in a specific model and color, which unfortunately wasn?t available on the lot. That?s when Ryan asked us to wait just a few minutes so he could check the latest inventory. Turns out a truck had just rolled in carrying the 2026 models of Tahoes and Suburbans ? including several RSTs! To make a long story short, my wife and I ended up purchasing a brand new 2026 Suburban RST with just one mile on it ? fresh off the truck. We couldn?t be happier with the vehicle or the outstanding service we received. Ryan and Gabril were professional, courteous, and genuinely invested in helping us find the right vehicle. We're thrilled with our new Suburban and proud to have been Ryan's first sale. Thanks again to both Ryan and Gabril for making this a memorable and positive experience!

The customer service was excellent and the service was fast. This is my first experience but it will not be my last. Thank you Clay Cooley.

I give the young man by the name of Cash, and Joshua excellent personality, in the know, very helpful along with encouraging comments. Each and every time I spoke with these young man, there remarks was always something that up lifted my spirit. It has been a challenge moving from up North to the Dallas area. These 2 guys were very warm. I thank you for your time, and your personality. Continue and you will always succeed.

My wife and I purchased a CX9 at Hiley Mazda of Hurst in December of 2021. It was a great experience. I took the vehicle in for a recall item today and had the best experience ever from a service department. The service advisor was Sixtos Rodriguez. He is amazing at customer service. I highly recommend Hiley Mazda.

I talked to Damon for a week about a Volkswagen car and he gave me all the information I need. I am living in the Houston area, so he kept in touch with me during the week to let me know that the car was still available for sale. He added $15 for the test drive out of his pocket so that i try the car. He was friendly and approachable during the transaction as well, and he was answered all the questions I had, without being annoyed. I recommend him and Hertz Car Sales.

Our sales person Samuel was accommodating, helpful, made sure we knew all of our options, and made the process so much easier. Sheryl in the back office where I signed all of the new owner paperwork and forms made it so much fun! Great staff. I came there to get a used car because my husband had such a great experience there last year getting his car.

Excellent customer experience. Took the extra steps to make sure a loaner car was available for my use during the repair. Finished the repair faster than expected.

Mr. Adriano Silva really surprised us with his excellent customer service! Something you don't get to experience very much anymore. I was extremely impressed with his professionalism. He politely approached us and talked to us before we told him what we were looking for, once he knew what we wanted he went straight to finding exactly what we wanted! That place is full of cheerful people and all willing to help you, no rolling eyes when I asked a question, no interruption while I spoke, overall, it was a great experience!

This experience has been nothing short a miracle for me. Trey and Chris are definitely a valuable asset to this Dealership. Customer Service and hospitality is AAA. They made the whole experience wonderful with memories that will last a lifetime. God sent me the perfect Dealership with the perfect people on my team. I give all the glory to God. May this Dealership continue to grow in all areas..Thank you God .Thank Vandergriff Honda..

Mr. Nana Buah and George Lewis III helped us looked for and buy a car today. it was a pleasure meeting and a privilege to have them help with the purchase of a Toyota sentra. Extremely knowledgeable, professional and very kind. We have bought many cars over the years and this was the best experience we have ever had with salesman and business managers. Well done Mr. Buah and Mr. Lewis. Thank you for answering our questions and taking the time to explain all the paper work.

Scheduled 60k service - went over exactly the services I needed and what I didn't need because I had already taken care of it myself, i.e. oil change, tire rotation, wiper blade replacement, etc. That way I didn't pay for anything that I didn't need.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.