Used 2023 Ford Explorer for sale near Montclair, VA

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I booked my 2023 Tucson hybrid in to this dealership with a check engine light showing whenever the car was started and with a check hybrid system light showing after a few miles of driving. I had tried to get these problems fixed at two other Hyundai dealers in the area, but neither had fixed the problem for good. Each had had our car for several days, and with no loaners available. This dealer fixed the problem in a few days, replacing a defective part, and thoroughly test drove the car (twice) to make sure all was in order. Would like to sincerely thank Miguel Paz, the service advisor, for this excellent work.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

A big shout out and thanks to Dwayne Brinkley this guy is number 1 I highly recommend

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

I have a 2010 Escape snd have gotten all my service here. Yesterday Daniel was very helpful.

Julie the service representative is always excellent. But now I have a vibration in the front of the car after getting to 50 miles an hour. Not sure why but if I bring the car in it is going to cost my another 3k every time I bring the car in it cost me 3k or more.

Thanks to Alison, I had an excellent experience at Ted Britt Ford! From the start, Alison made the entire process easy and enjoyable. Alison was incredibly patient, honest, knowledgeable, and attentive. She took the time to listen to my preferences and helped me find exactly what I was looking for. The service level I received made a difference in my decision to purchase. If you want a stress-free and friendly car-buying experience, I highly recommend Ted Britt and working with Alison.

In October 2020 I purchased my 2020 Ford Explorer ST at Koons Sterling Ford and have loved every minute of driving it. I've had it in for regular maintenance and recalls at the dealership but just recently on September 26, 2025, I had my best experience when I brought my Explorer in for a new battery. I had the pleasure of having Bradley Cadenas as my service rep and was very impressed with his professionalism and his outstanding product knowledge regarding my Ford Explorer. I wasn't aware of the FordPass reward points I had accumulated, and Bradley was very helpful in helping me manage these and applying them towards the cost of the new battery and related service work. I felt like I got the "red carpet" treatment and look forward to working with Bradley in the future--he is a credit to the dealership and particularly to the service department. Keep up the good work!

I contacted premier and was contacted via text by Patrick. Set up an appointment for 6/23/23. We live over two 1/2 hours away and hoped find the car. My daughter and I arrived at the dealership to test drive one car and found that the actual car we wanted was being test driven. The car was purchased as we test drove a few other cars. We finished by asking Patrick to pull six vehicles to look at and 4 to test drive. Was impressed with his time and patience. At the end of three hours and unable to find the car we wanted, he was great. Told him the color and model we wanted, but they didn’t have it in stock. Patrick was a good salesman. Not pushing a sale. We will go back. Hopefully they won’t have additional undisclosed fees as stated by others.

I am again impressed by Sheehy. I have purchased 2 cars from their Subaru dealership. I wanted to try something new. Maxx Manu at their Springfield Ford did not disappoint. He provided the warm welcome and lissltened to my concerns and and budget to find the right car. I'll be back to see Maxx again and I would recommend him to anyone!

We bought a Tesla from Premier and it was a good experience. Everyone was helpful and treated us well. We live 5 hours away so it took a bunch of phone calls and communication to get the deal done, but Patrick did a great job. They were able to get us great financing as well. I would buy here again!

Arlington Motors of Woodbridge used cars experience was great. Hassle free, and great customer service. The team worked well together. Would recommend buying a car from here.

10 out of 10 thank you to Tony and the team at the Woodbridge store

Good sales person and very knowledgeable. He explained everything about the car before and after the purchase.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.