Used 2023 Ford Explorer for sale near Otsego, MN

Easy to get an appointment. Friendly greeting and pleasant workers. Work was completed but took a little longer than expected. Over all a great day

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

I had car trouble and without an appointment, I was able to limp the vehicle into the garage. once inside, Ryan was able to get my vehicle inspected first thing the next morning. They found the problem and were able to get me back on the road in no time. Thank you to Ryan and the entire staff that worked on my Tahoe.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

My experience was awesome. It started with my sales associate Michael, who couldn't have been more professional, patient and knowledgeable. He made car shopping more pleasant that I would have imagined. The finance associate, Matt was also a pleasure to work with.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I contacted the dealership they did ‘still’ had the Maverick. The salesman (Dylan) was very attentive we arranged for a test drive, the staff were all very nice, I did purchase the truck and have arranged for a second one in the next week or two, Thanks Guys!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I purchased a pre owned Lincoln from Holt, my sales agent was Sarah. She was through, patient, answered all my questions and showed me how everything worked on the car before I left. I spoke with & worked with 3-4 others who we also exceptional. When a dealership has quality vehicles, the vehicles sell themselves. I appreciate their relaxed style of selling. I?ve already directed two others to this dealership.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

I did not contact them in any way other to than to look at a car and save it on-line, then they contacted me a couple time to see my evel of interest, no high pressure, then told me when the car sold. no more contact with them, so a big thumbs up.

Overall experience has been excellent. Very helpful with what I was looking for and finding the add on I was wanting for my vehicle

Over all my experience is great with Buffalo ford service. My only complaint this time was- I specifically told them what was wrong I had already had it diagnosed - they brought it in, said it wasn’t that- but another part.. kept the car for a week to only call me and say it was not that… but you guessed it… the part I TOLD them it was originally. And of course that one wasn’t in and had to be ordered. I finally got my vehicle back at 10 days. But like I said- over all they’re great. I got a loaner- no questions asked. They were very good with communication- and Mickey in service was stellar at his job. They even were kind enough to put gas in my car when I called and asked because I dropped it off at E and with subzero temps moving in I didn’t want it sitting outside on E. I’ll continue using ford service. 5 stars over all- ❄️

Great group second car we purchased in 6 months. Friendly, fast and efficient sales team. Highly recommend to anyone looking for a new or used car.

Oliver did a great job. Bought a new f-150 and couldn't be happier.

Metropolitan Ford met every expectation I had for buying a new car. I worked with Mike Jones, who I would recommend to everyone. The whole experience was quick and easy. Torrey in finance was also extremely helpful and made all the paperwork go quickly. I have never had such a good experience with a dealership and there have been many over the years.

I purchased a certified preowned car from Brookdale Luther Mazda and worked with Rania. The entire experience was so pleasant because of her help and guidance! She was low pressure and very informative. Would absolutely buy from her in the future! They also have a huge selection of vehicles to choose from on their lot! Great experience overall and I love my CX5!!

I’ve been working with Ryan Chev. In Buffalo for many years and have always been satisfied with their staff and the service given. I especially thank Service Manager Tom Sherwin!! He’s always willing to patiently answer any questions I have and do what needs to be done in a very expedient manner! You’ll have my business for many years to come I hope!! Thank you!!!

No Issues Routine maintenance Oil change xxxxxxxxxxxxxxxxxxxxx

Hello all this is one xxxx of a dealership and the staff are absolutely the best. Please read my story below about morries buffalo and what they did to my vehicle and a huge huge shoutout to Dean, Cassie and Aaron in service for everything they have done to help us. Please visit this place: Don't get me wrong our sales person Mariah and Aaron in finance were absolutely awesome but what happened to us with this was messy and a safety risk to our family. We start when we bought our Explorer ST in Nov 2022 after we took the vehicle home we started having issues with it right away but we were actually rear ended so not able to drop it off for 5 months, then in May I took it to the service department with a long list to get fixed including a recall, we were actually out of state while they had my vehicle for 3 plus weeks, we got a call saying everything was done and fixed on the list and they were going to bring it to my house drop it off and pick up the loaner. After we get home only 3 of the 12 things were addressed I then proceeded to contact service and Tom the service manager where I called and left several messages and emails and not once heard back. Then again the vehicle was in another accident and lost it for another 2 months but in that time I tried to contact managers and service and still nothing, no response or anything just plain avoiding me. Then in July we took the Explorer to California on a 7k mile trip we started having issues on the way out which was addressed in the same day by a dealer in Las Angeles and 5 stars for them. On the way home we started noticing some noises and shutters and vibrations along with it driving really odd in corners and lose feeling. Once we got home still no calls or contact with anyone at Morries so I brought it to Lundeen Ford in Annandale and what a xxxx good team recommended them all day!!! After a very long inspection I was told it needed over 15k in warranty work and they told me that nothing that was presented to morries in May was fixed except the rear subframe and differential and the driver seat heater and a radio module. They also told me that the rear end was installed incorrectly and WE WERE LUCKY we were not in a serious accident on our long drive because the bolts for the rear sub frame were coming lose and they broke a bolt off of the rear driveshaft among some other very serious issues. There was over 35 lines of repair needed to be done and still through all this I still could not reach anyone but Aaron which was a help and also I was able to speak with Elias which is the operation manager for the company and I was given the run around about me not returning the vehicle to there dealer for repairs but oh I tried for months with no response from a single person. Elias then called me back a week later and said he could not help and would have the GM of the dealer contact me HIS NAME IS MARK, he told me he would speak with Lundeen and Consumer affairs. Consumer Affairs was an amazing help and worked very hard to get this all taken care of and made right with Lundeen no matter the cost. Finally consumer affairs got ahold of Mark after Dean could not reach him Dean is the service manager at Lundeen and Mark never returned his call but answered for consumer affairs and told them there was no responsibility from them at all they did nothing wrong she said "he acted as he did not care about the situation at all and was unwilling to help in any way well its been at Lundeen for 3.5 months and just about finished and I am paying over $600 in diagnostic costs when it should have been fixed right the first time in May at Morries while it was still under warranty but since they did not address the issues I asked anout the gold warranty expired and was no longer covered so Ford paid over 2k for repairs no longer covered with warranty I was asked to pay $150 of this total which I am blessed to have happen. This is just pieces of the story and I am so disappointed with morries.

Great experience, we drove from central wis and they treated us great! I would recommend them.

Purchased a 2008 Cadillac SRX and everything went super smooth. No pressure to buy warranty or anything else. Recently I received a check in the mail for accidental overcharges, I was none the wiser on that. Beware of the trolls that trash this dealership they are super honest.

Had a great experience dealing with Anthony as my online sales agent. He was knowledgeable and helpful through the process which we essentially did entirely online, via text and via phone call. Negotiated a good and fair deal and when I showed up to purchase the truck (and see it for the first time, it was exactly as advertised). Best part is we did all the work up front so I was only in the dealership for about an hour. Quick in and quick out with my son’s first vehicle. Thanks!

To all mangers and terry burg I wont to thanks all employees jeff for taking care of me in this 2023 f150. In god spirts you are best people I got this truck from