Used 2023 Ford Explorer for sale near Otsego, MN

Great experience, we drove from central wis and they treated us great! I would recommend them.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Metropolitan Ford met every expectation I had for buying a new car. I worked with Mike Jones, who I would recommend to everyone. The whole experience was quick and easy. Torrey in finance was also extremely helpful and made all the paperwork go quickly. I have never had such a good experience with a dealership and there have been many over the years.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Christian was great to work with! We were looking for a used vehicle that was like finding a needle in a haystack. He found it and called us right away. Great customer service - responsive, helpful, and always goes the extra mile.

Everything went good with the buying process the stuff was very kind and helpful. They always making sure everything it?s okay with you and being there for you

I want to recognize Terry Rehm and Buerkle Acura for their incredible customer service. We had an issue with our MDX while we were out of town and Terry made sure that everything was addressed when we returned. I highly recommend Buerkle Acura and Terry and his team.

Ty made good suggestions about what my car needed on this visit and what it didn't. He accurately predicted the cost and time of completion. He was personable throughout.

I felt like they had my best interest and very respectful.

I purchased my vehicle in February. Mark was a wonderful sales person. He was personable, patient and knowledgeable. There was no pressure. He was thorough and provided all the information I needed to purchase my Terrain. I love it!

Hello all this is one xxxx of a dealership and the staff are absolutely the best. Please read my story below about morries buffalo and what they did to my vehicle and a huge huge shoutout to Dean, Cassie and Aaron in service for everything they have done to help us. Please visit this place: Don't get me wrong our sales person Mariah and Aaron in finance were absolutely awesome but what happened to us with this was messy and a safety risk to our family. We start when we bought our Explorer ST in Nov 2022 after we took the vehicle home we started having issues with it right away but we were actually rear ended so not able to drop it off for 5 months, then in May I took it to the service department with a long list to get fixed including a recall, we were actually out of state while they had my vehicle for 3 plus weeks, we got a call saying everything was done and fixed on the list and they were going to bring it to my house drop it off and pick up the loaner. After we get home only 3 of the 12 things were addressed I then proceeded to contact service and Tom the service manager where I called and left several messages and emails and not once heard back. Then again the vehicle was in another accident and lost it for another 2 months but in that time I tried to contact managers and service and still nothing, no response or anything just plain avoiding me. Then in July we took the Explorer to California on a 7k mile trip we started having issues on the way out which was addressed in the same day by a dealer in Las Angeles and 5 stars for them. On the way home we started noticing some noises and shutters and vibrations along with it driving really odd in corners and lose feeling. Once we got home still no calls or contact with anyone at Morries so I brought it to Lundeen Ford in Annandale and what a xxxx good team recommended them all day!!! After a very long inspection I was told it needed over 15k in warranty work and they told me that nothing that was presented to morries in May was fixed except the rear subframe and differential and the driver seat heater and a radio module. They also told me that the rear end was installed incorrectly and WE WERE LUCKY we were not in a serious accident on our long drive because the bolts for the rear sub frame were coming lose and they broke a bolt off of the rear driveshaft among some other very serious issues. There was over 35 lines of repair needed to be done and still through all this I still could not reach anyone but Aaron which was a help and also I was able to speak with Elias which is the operation manager for the company and I was given the run around about me not returning the vehicle to there dealer for repairs but oh I tried for months with no response from a single person. Elias then called me back a week later and said he could not help and would have the GM of the dealer contact me HIS NAME IS MARK, he told me he would speak with Lundeen and Consumer affairs. Consumer Affairs was an amazing help and worked very hard to get this all taken care of and made right with Lundeen no matter the cost. Finally consumer affairs got ahold of Mark after Dean could not reach him Dean is the service manager at Lundeen and Mark never returned his call but answered for consumer affairs and told them there was no responsibility from them at all they did nothing wrong she said "he acted as he did not care about the situation at all and was unwilling to help in any way well its been at Lundeen for 3.5 months and just about finished and I am paying over $600 in diagnostic costs when it should have been fixed right the first time in May at Morries while it was still under warranty but since they did not address the issues I asked anout the gold warranty expired and was no longer covered so Ford paid over 2k for repairs no longer covered with warranty I was asked to pay $150 of this total which I am blessed to have happen. This is just pieces of the story and I am so disappointed with morries.

No Issues Routine maintenance Oil change xxxxxxxxxxxxxxxxxxxxx

Great people and place to buy a car from. Would highly recommend. Thanks for the great experience.

I have purchased three different vehicles from this dealer, and each experience has been great. I never felt pressured to purchase something I did not want. Good selection of vehicles. Robby was great. He is new to this work, he did follow up to make sure eveything is going great with the purchase. I would like to see this dealership work on the service department more, as I had multiple issues getting my vehicles serviced at this location.

Was a quick and easy experience. Sales rep Alex was great. would highly recommend buying from this dealership. Found the best financing option for me as well.

Purchased a 2008 Cadillac SRX and everything went super smooth. No pressure to buy warranty or anything else. Recently I received a check in the mail for accidental overcharges, I was none the wiser on that. Beware of the trolls that trash this dealership they are super honest.

Everyone we dealt with at the dealership gave us excellent and friendly service. Their follow-through left nothing to be desired. When we picked up our vehicle, it was sparkling clean, had a tankful of gas, was ready-to-roll.

Good buying experience. Only complaint is how long it took to receive a vehicle after ordering it. Took 11 weeks from when I ordered it to take delivery.

I worked with a wonderful service advisor: Joe Hanson at Morries Minnetonka Ford. His personal service went above and beyond, as he repaired a raw metal ding, so as to protect it from corrosion during this winter months here in MN. He also helped troubleshoot some frozen parking brake issues. He kept me in the loop at all times, and completed the work in the time he estimated at the projected price estimate. He stayed past his shift time in order to complete the jobs at hand.

Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere! The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.

Great dealership to do business with. Meet all my expectations. Thanks for all your help.