Used 2023 Ford Explorer for sale near Pistakee Highlands, IL

Came in for a promo oil change. I live in waukesha county , so this was quite a drive. I called first to see what it was about. I had a service advisor named Alex Hafemann. He was very polite and got me scheduled for monday morning. Upon arrival, they checked me in Alex checked back with me throughout the course. I had them rotated my tires. I walked the showroom floor while I waited. I was very pleased for my entire visit. Everything was clean.Everyone was very nice and polite. It was a wonderful experience. I would definitely consider driving the distance to go to Racine again.. Thank you Alec and the Zeigler dealership.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Thank you so much George Adam, you were so helpful and friendly to me. You took your time to explain each necessary repairs to me and at a reasonable price. The work was carried out efficiently. I highly recommend the dealership and I would always recommend George Adam.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes

Top notch customer service department. They keep you informed of what they're doing,and how long it will take. Send you update while you are waiting. Dave been servicing my truck 2 years now, and I have no complaints.

Great experience. Alex was a charm to work with for the truck I been wanting.

Just got my Mustang serviced for some recalls. This place was so on top of everything! Excellent communication, easy scheduling, speedy service. I’m very happy after experiencing terrible service at a different nearby Ford dealership.

Ted was great it was a great experience this is my fifth car I bought from this place

Chris was so responsive and helpful! He made everything seamless and simple every step of the way. Highly reccomend!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

The staff was knowledgeable and helpful. A part needed to be ordered for repair. The problem was corrected when I picked up car.

We purchased a used car from them. They made the process so easy! They provided personalized service. Everyone was friendly and professional. The whole experience was positive.

Rick made my buying experience very easy. He was very kind, knowledgeable, and answered all my questions.

I bought a 2023 Hyundai Santa Cruz SEL Premium from Mike and I am very please with the truck and the incredible service he displayed. I live in Fairfield Illinois which is about 5 1/2 hours from Highland Park and treaded having my wife try to navigate through Chicago traffic. Mike offered to drive the truck 55 miles south so we could avoid the traffic. That gesture made the deal happen. I trade every 65 miles and I will be back. Thank you.

James, Jacob and Michelle all did a great job. They kept me informed on the progress of the order and worked with my schedule to arrange the actual purchase and pickup. James was very thorough in explaining the vehicle features and getting me out the door in a timely manner. Received a fair price for my trade-in without having to haggle on price (I had an offer from CarMax and stats from NADA, KBB, etc. so I knew what it was worth). Would buy from them again without hesitation.

McGrath Arlington KIA was professional with no hidden charges. Petros knew his cars and answered all our questions. We highly recommend McGrath Arlington KIA.

Every one I met here were extremely nice and very welcoming, they answered every question I had and I would definitely recommend this place for vehicle shopping.

I bought a new 2023 F-150 XLT from Hopkins Ford today. Jaden was my salesman, and he knew every question I had right away. He was extremely helpful, and was an awesome salesman. I’m very happy to do business with him, and Hopkins Ford. We couldn’t find a price that was going to work for me, but we kept talking for 5 more days, and they kept working harder and harder to get the truck to me at the price I needed it. They were finally able to make it work, and I’m very grateful that they worked so hard for me. I will absolutely be buying more cars from them in the future. I would 100% recommend this dealer, and Jaden as your salesman. Thanks Jaden!

My experience w/Highland Park Lincoln has been quite satisfactory....expecially the Service Department. But, it is a thirty seven mile drive to get there.