Used 2023 Ford Explorer for sale near Smithfield, VA

I called to make an appointment for a state inspection and an oil change with Hall Hyundai, where I purchased my vehicle. I was told the earliest appointment would be July 20, 2023. I stated that date would be a month after my state inspection would have expired. I asked if they could check with Hall Chevrolet, next door, for an earlier appointment. They checked and I got an appointment the same day for 11:00 AM. Amazing! Unbelievable. I dopped my vehicle off at 10:00 AM with Adam Jones. By 11:10 AM, I received a text message stating my vehicle had been inspected, along with a video of the inspection and a detail report with recommended services I should consider having done. I selected a service I wanted to be done all from my cell phone. It was quick and easy. Within less than two hours later, I received another text message stating that my vehicle was ready to be picked up. This was by far the best experience I have received from a service department in quite a while. Great communication through texting! Thank you, Hall Chevrolet and Adam for taking care of me today.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I purchased a new 2019 vehicle from Casey Honda, NEWPORT NEWS, VA in May, 2019. I had an issue arise and the Service Dept. (Mgr. Mike Zeno) handled it quickly and professionally. Mr. Malone, Dealership General Manager, was EXTREMELY fair in the way he resolved my issue. I have been buying vehicles since 1968 and I have NEVER been treated as well by a dealership as I was at Casey Honda. It's not how you're treated when things are going well. More important is how do they treat you 2-3 years after the sale when there is a problem. With Mike Zeno and Mr. Malone, you're in great hands.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Johnnie Jordan was very professional. He made sure I was comfortable while waiting and keeping informed even while they were filling the car with gas. Also he was very respectful and honest. Thank you for your service.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I was very pleased and impressed with the attention I received from Catalina when I was just browsing at used vehicles. She was attentive, informative and a pleasure to deal with. I recommend her highly.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Great experience. Damian was wonderful to work with, as was the financing piece. They communicated well and did what they could to make the deal happen. I will definitely be back.

Jim Bowman, retired US Marine, sold us a 2007 Chevy Silverado. He was a nice, no-pressure salesman. Great sense of humor, very friendly guy, will definitely see him again if we ever need another car.

We worked with Ron Lassiter and Miles Casey to close a deal on a trade-in and new Camry hybrid purchase in just a couple of hours. Got the car and the deal we were looking for.

David was amazing customer service and treated me very well I always love coming to Casey Chevrolet

This experience was excellent. I can't speak highly enough about Southern Norfolk, Justin Cannady and Katie Rose. They were topnotch in understanding and making sure that I got the best car for me. They made me feel like family which alleviated all of my anxiety and tension when buying a car. After all of my, "I want this and not that" they were still nice and professional, compassionate, open and honest. They went above and beyond. Thank you all for you patience and time dealing with me.

I dropped my Ford Edge at 1100 in the morning and got it back later that afternoon. No hassles and no worries. The staff was friendly and helpful.

Was helped by John Caddy. He was thoughtful and called me back to follow up. I found exactly what I wanted. Audi 4 convertible. So excited. I brought the car!!

Mike and Tish are the strongest team in any dealership, and always focus on making sure the customers understand and know what is being done. I always appreciate their help.

Jaclyn, thank you so much for allowing us to pick what we wanted and helping us thru the process. Thank you for never overstepping our decision and providing us with what we asked for. You are an amazing salewoman, and you took our value into consideration. You are the only reason we came back, but you respected our space in figuring out if we wanted to go with you. While everyone else was trying to pressure us into saying yes on day one. Thank you for being awesome, and thank you for making my time at that dealership less painful than it needed. My wife loves her new car and I'm happy you were able to find her the car with all the bells and whistle she wanted. We look forward to our next purchase in the future!