Used 2023 Ford Explorer for sale near Soquel, CA

Haley Frandy contacted me immediately. She was a wonderful person to work with. The time she spent answering my questions and gave me a detailed training on how to operate the vehicle. If she represents Steven's Creek customer service level I am glad that I picked the right one to do business with.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Kyle Ossello was very professional and detail on every recommended services aside from the scheduled service. He responds to my inquiries after the service in a timely manner.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Imad Mashni & the North Bay Ford team were fantastic! Helpful, courteous, and made buying my car a breeze. Highly recommend!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

On 1/27/25 took my 2015 Wrangler in for a check engine light and the code I provided was for a faulty thermostat. My Service Advisor Michael gave me a price quote of just under $800 to replace the thermostat and housing which is after a $220 diagnostic charge. I was told that the part was on back order and would be a month or more before they could get it, "Sorry thats all we can do, we'll call you when it comes in," was their only reply. I took my Jeep to Firestone in Watsonville, they ordered the part from Santa Cruz Dodge and had it installed the next day. Watsonville Chrysler Dodge Jeep Ram also at the time quoted $270.42 plus labor for a power steering flush that they said "failed." I called the Santa Cruz Dodge dealership and they quoted me $150. I purchased my vehicle from the Watsonville dealership and this is not the first instance of very poor customer service and price gouging in the service department. I have spoken to the service manager before who was responsive at the time but at this point I felt others should be forewarned.

In the last 6 months I bought two vehicles from this dealership they exceeded All my expectations on the buying experience I would recommend this dealership to anyone looking to purchase a car or truck or truck

Capitol Chevrolet was having a Memorial Day sale for Chevrolet EV Equinox. I went to the dealership and was greeted by Sam and he showed us the cars they had in stock with their MSRP. He provided us their list of dis- counts and the final purchase price. I had done some Google research and I know what I should be paying for the car. The price was better than I expected so I purchased the car. No high pressure sales and everyone was friendly and professional. I will be referring my friends and relatives to Capitol Chevrolet. No wonder DGDG has been in business for many years in Silicon Valley! They are a First Class dealership.

Quick, Friendly, and appropriate explanation for the purchasing. Only one minor issue was taking longer time to receive copy of agreements after purchasing.

Great and friendly staff. They took care of my car and kept me updated on my car. Would definitely recommend!

I have been to most of the Ford dealerships in the bay area. Hands down this is the best that I have been to. I came in because I could not pair my phone. A manager I have not seen before came out and took a look. He figured out it was my phone causing the concern. He updated my phone and rebooted my SYNC and problem solved. Outstanding customer service.

We have had repetitive issues with a new Corsair we purchased in 2024 for the last seven months. The vehicle has been in and out of the service department. The car was not fixed or temporarily fixed (only for the issue to return the next day) and or denied any mechanical issues existed. We were even told to take the vehicle to another Dealership (Lincoln) as they could not fix or identify/find any problems, but at this point, we did not trust any Lincoln Dealerships due to the consistent gaslighting, fabricating, and inability to repair the vehicle. Instead, we took our car to Capitol Ford/DGDG Group and the service was absolutely what one would expect. Professional, engaging, mechanical experts, honest, caring, and engaging. Our service writer Zejna Dubinovichas has restored our faith in the Ford Brand (Lincoln is owned by Ford). Thank you, Capitol Ford/DGDC Group, for hiring such an amazing individual who truly cares about the customer and promotes the Capitol Ford/DCDG Group in such a positive customer-focused environment.

I had a great completely online buying experience with Morgan Monticue! He's an excellent communicator and a nice guy. He went out of his way to share additional videos of the car I was interested in. I requested a nearby auto repair shop perform a pre-purchase inspection. No problem! He arranged that inspection. He also communicated with the car transport company that picked up the vehicle I bought. He did an excellent job! Chris H. Tempe, AZ

They were so helpful that I even referred my niece and friend to them. The General Manager came out to greet us and treated us like family. I loved that it was family owned too. You can feel the difference and attention. Will be coming back!