Used 2023 Ford Explorer for sale near Channahon, IL

When I went to purchase a vehicle, they showed me what they had in the model & color I wanted. They had the largest selection of Lincoln Aviators which is why I went there.

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I stopped in for a test drive the other day and was truly pleased with my experience. It was very easy to find and get to, Sharon was extremely nice and helpful, the showroom was beautiful, and I was treated with the utmost respect. Unfortunately I did not buy the vehicle but it had nothing to do with the dealership.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

We bought a Kia last week. Trajce was so patient, kind and accommodating. He was very easy to connect with and trust. Once we decided on the right car, the sales process was so easy and fast. They were organized and got us back on the road quickly. We really love the car and would definitely recommend Trajce and Willowbrook Kia.

When people complaining about the car buying process this wasn?t one of them they were great!!!

Always excellent. Polite,helpful answer any questions

We had an amazing experience buying our Lincoln Nautilus at FairOaks (FO). This purchase was for my wife, and the team at FO kept their focus on her, her questions, and her experience. Of course they answered my questions, but never did they talk to me instead of her. She was the focus. Her questions, her concerns, and her experience was the center of the process. They gave us what we felt was a great deal, both on the vehicle and our trade in. Easily going to recommend the FO team to everyone. Robert & Larry were fantastic!

It all started with Jessica answering the phone. She was awesome, answered all questions that I asked and was able to get me numbers from the sales manager. After that she set up an appointment so I could come in and test drive the car. I worked with Ken and Sharon while I was at the dealership. They were awesome. Got me the car he wanted for close to the price I wanted. Thank You!

Vehicle was diagnosed and repaired in a very timely manner.

I had a very god experience. My salesman Jose did an excellent job explaining the options in the car. He was very pleasant and attentive. The finance manager Mo was very helpful in the process.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

Just wanted to mention that I had a great experience buying my F-Pace from Patrick Jaguar of Naperville. Dale was just fantastic and went above and beyond helping me during the the whole buying process. The rest of the team (Finance & GM) was also excellent in their interactions with me. I initially chose Patrick Jaguar because they were one of only 2 Jaguar dealerships in the area that were not marking up their vehicles over MSRP, specially the hard to get ones like the F-Pace SVR which I bought. I've only needed to use their service department for a minor cosmetic issue that was sorted out in one day. Great job all around.

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.