Used 2023 Ford Explorer for sale near Toluca, IL

I unfortunately bought a lemon car from another dealer. 12 days after I bought it, I had an issue with the automatic 4WD. I called Mike Murphy Ford in Morton, and I was treated horribly on the phone. Treated like I was insane and stupid. I had never called for service and had someone so mean handle the phone call. My husband suggested I call Uftring Automall to get our issue resolved as we were headed out of town the next day. When I called, Barry answered. Sweetest demeanor for those who call in distress. I needed that after having been treated like crap for the past 2 weeks in dealing with this vehicle. I told him what was going on, he listened intently. He said he would like to go to ask the service folks immediately if they could look at my SUV. I expected a call back after an hour or two, but 5 minutes later I got a call and he politely asked if I could bring my SUV in within the next hour. I said, "That was fast." He replied, "Well you are top priority." I genuinely appreciate how kind he was during such a stressful time. He gave me directions and everything. I got to the service area, and Mike Healey took care of me. Wonderful! Kind, prompt, genuine. Just like Barry. Bruce drove my car and figured out the issue with it right away. They fixed my vehicle, and I couldn't be more happy with my experience there. I am so appreciative of the good customer service I received. It still exists, and I will return for future business because they made it so easy and safe (stress-wise) to bring my vehicle there for fixing.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I was very pleased with the service I received and would definitely recommend Roanoke Motor Company for Any buying or service needs. They got me in and out with minimal waiting time.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Two days ago I was driving from Nebraska to Virginia. My Ford Focus began making horrifically loud noises as I crossed Iowa and drove through Illinois. I stopped at Uftring Ford hoping that they would be able to diagnose and fix the problem. I was incredibly stressed out and worried that I would be stuck in Peoria for days without a working car. I needed get to Virginia before law school started and was panicked that I wouldn't be able to make it in time. I had never been to Peoria, knew nobody within an 8-hour drive of the area, had no appointment with Uftring, and was desperate to get my car working ASAP. I relayed my personal crisis to the employees at Uftring. They immediately began evaluating my car. Several mechanics (Bruce, and a few others whose names I have forgotten) started working on it immediately (again, I had no appointment!). Everyone was incredibly kind. They quickly discovered what was wrong and got my car into working condition within an hour. I cannot tell you how relieved I was. I got back into my car, ready to get back on my way to Virginia, when I realized that I had not received a bill for their work. I went back inside and asked for the charges. The mechanics at Uftring said there was no bill! I was floored at the generosity of the Uftring employees. They heard my issue, started working on it immediately, resolved it quickly, and then charged nothing for quite literally saving me. As a broke law student, this meant everything. As a human, this was one of those experiences that gives you a more positive outlook on the world -- one of those "strangers helping strangers" stories. I have nothing but gratitude for everyone at Uftring, and if you find yourself with car troubles in Peoria, I cannot recommend them highly enough.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Everything was excellent with every step of the process until we met the financial person , he seemed to be very curt and grumpy! Butch and Derek and service personnel were Outstanding.

Bought a used 2018 Ram 3500 Limited CrewCab. Bob Souder was our sales person. He went above and beyond what was expected during the process. We were 200 miles away and he took pictures and inspected the truck and reported defects that were present. We agreed if the truck met our expectations that we would purchase the truck and we agreed upon the price. When we arrived the truck was everything we hoped and expected it to be after inspection and a lengthy test drive as this was a rather expensive truck we bought the truck. We left with the title in hand which is so often not the case these days. Normally you'd wait for the title to arrive by mail weeks later. The whole process was fairly quick and almost painless except for handing over a check. Lol. The dealership and especially Bob are highly recommended.

I had a great experience with Jeremy in service,resolved my problems in one day. I normally don't use dealerships for service. I will be back as needed repairs come up.

Omg! I want to get a 2013 Hyundai and they was awesome!! Very helpful and friendly! I would definitely recommend going to see them! I’ll be back! Thanks!!!

We are very happy with our recent purchase of a used Outback Limited. Howard Marfell was our salesperson for over two decades. After he moved and left Uftring Subaru we were concerned about having to deal with a new person. Through a referral from a coworker, we went with Travis Doubet. Travis met and exceeded our expectations. It was only 1.5 hrs from test drive to leaving with our next Subaru. He is now our new "Not Howard" :)

Tim our salesman contacted us right away, set up an appointment and was ready when we got to the dealership. He was friendly, professional and did not push any other services we didn’t want. He expedited our transaction quickly and efficiently. All around good experience.

Heller Ford was actually really good to work with. Steve did a great job getting everything set up.

Jarrod made the car buying easy and painless. Got the cars we wanted try. Great buying experience.

Didn't buy a vehicle from Heller but they were very attentive to my inquiries about a vehicle.

I work with Chris the sales manager and he was real professional sold me a Cadillac Escalade the truck was in great condition treating me like family

Great service. I love my ford escape. Will definitely do business there again. Shout out to Jeremy for all the help.

Alan W. was great to work with. Jason the manager was also extremely fair and worked with me. I live 2 hours away and bought from them because they lived up to their good reviews. Quick response and friendly service.