Used 2023 Ford Explorer for sale near West Springfield, VA

Great buying experience. The staff was awesome. The sales person did not pressure us. Spent a lot of time with us as we test drove multiple vehicles. This is the 7th car we have purchased from Koons and it was the best experience yet.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Una buena experiencia Axel nos alludo mucho I la paciencia que tiene un dies en todo Gracias Axel

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Excellent service from Louis at the Hyattsville store. He was very knowledgeable and answered all our questions. If you are looking for a used car he is the person that you can count on it. Super happy with his service. Highly recommended

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

First time at this dealeship service department. everything went smooth. The only thing would be to check on parts availabilty before having the customer leave the car. Very good service advisor.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

I booked my 2023 Tucson hybrid in to this dealership with a check engine light showing whenever the car was started and with a check hybrid system light showing after a few miles of driving. I had tried to get these problems fixed at two other Hyundai dealers in the area, but neither had fixed the problem for good. Each had had our car for several days, and with no loaners available. This dealer fixed the problem in a few days, replacing a defective part, and thoroughly test drove the car (twice) to make sure all was in order. Would like to sincerely thank Miguel Paz, the service advisor, for this excellent work.

I recently visited Ourisman Mazda of Rockville, I was blown away by the customer service, great stuff they wanted to be sure that I got all what I'm looking for in a vehicle. Andre (excellent salesman) explained everything about the CX-5 I purchased exceeded my expectations in all terms of quality and safety...

10 out of 10 thank you to Tony and the team at the Woodbridge store

Tey was very helpful. And did what he could to ensure I was beyond satisfied.

Really an awesome experience. I’ve avoided dealerships for a couple of decades after years of disappointment but this was great. Congrats on creating value via customer service. Julie Wharton was wonderful and deserves recognition…above and beyond. Candice was also a great help.

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

I have a 2010 Escape snd have gotten all my service here. Yesterday Daniel was very helpful.

In October 2020 I purchased my 2020 Ford Explorer ST at Koons Sterling Ford and have loved every minute of driving it. I've had it in for regular maintenance and recalls at the dealership but just recently on September 26, 2025, I had my best experience when I brought my Explorer in for a new battery. I had the pleasure of having Bradley Cadenas as my service rep and was very impressed with his professionalism and his outstanding product knowledge regarding my Ford Explorer. I wasn't aware of the FordPass reward points I had accumulated, and Bradley was very helpful in helping me manage these and applying them towards the cost of the new battery and related service work. I felt like I got the "red carpet" treatment and look forward to working with Bradley in the future--he is a credit to the dealership and particularly to the service department. Keep up the good work!

The people there were super nice and helped me get the perfect first car. I’d definitely recommend them. Facilities are very nice and easy to access.

Arlington Motors of Woodbridge used cars experience was great. Hassle free, and great customer service. The team worked well together. Would recommend buying a car from here.

Ion know wat the bad reviews are abt. I just purchased a 2020 malibu RS from them. The experience was pleasant some laughs and good customer service! Car was up to par and didn't see or hear anything out of tune to normal driving conditions. The selling point tho was the warranty! Low miles on car please that great warranty! Read the reviews but go in for yourself! Stop thinking others bad juju is your problem too. Just be smart when buying. I had a good one I recommend them to everyone. My salesman name was David

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

We had the best experience working with Michael Zeller for our car purchase. Michael was amazingly knowledgeable, helpful, and found us the unicorn car that check all our checkboxes (including price). I highly recommend working with Sheehy of Gaithersburg and especially if you are lucky enough, having Michael Zeller as your sales associate.

I contacted premier and was contacted via text by Patrick. Set up an appointment for 6/23/23. We live over two 1/2 hours away and hoped find the car. My daughter and I arrived at the dealership to test drive one car and found that the actual car we wanted was being test driven. The car was purchased as we test drove a few other cars. We finished by asking Patrick to pull six vehicles to look at and 4 to test drive. Was impressed with his time and patience. At the end of three hours and unable to find the car we wanted, he was great. Told him the color and model we wanted, but they didn’t have it in stock. Patrick was a good salesman. Not pushing a sale. We will go back. Hopefully they won’t have additional undisclosed fees as stated by others.