Used 2023 Ford Explorer for sale near Winthrop Harbor, IL

My experience w/Highland Park Lincoln has been quite satisfactory....expecially the Service Department. But, it is a thirty seven mile drive to get there.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Tim always takes such great care of me when I drop the van off. He is professional, doesn’t pressure me, honest and helpful!!!

Thank you so much George Adam, you were so helpful and friendly to me. You took your time to explain each necessary repairs to me and at a reasonable price. The work was carried out efficiently. I highly recommend the dealership and I would always recommend George Adam.

This is a longer review, so you may want to find a comfy chair and get settled. Hydrate if needed. Stretch first. We’ll wait. We came in to buy a Jeep Grand Cherokee and somehow walked out with so much more — including a valuable life lesson about always accepting free popcorn. Let’s start with our salesman, Jake. He was refreshingly… normal. Not pushy. Not lurking. Not hiding behind a potted plant waiting to pounce. We were originally just at the dealership to get our old clunker serviced, and Jake bravely approached and asked if we needed anything. From there, we had the usual small talk, test drives, and all the classic “so what do you think of this one?” moments. They didn’t have the exact Jeep we wanted, so they went out and got the one that checked all of our boxes. Jake got it to us almost as fast as a Jimmy John’s sandwich which is impressive considering this was an entire vehicle and not a turkey sub. Then came everyone’s favorite part of buying a vehicle — the financial reality portion of the program. You know it’s about to begin when they offer comfort items like popcorn, water and soda. That’s when you realize this is not a negotiation… this is emotional support snacking. For reasons we still cannot explain, we declined the popcorn and bravely entered the pricing discussion unprotected. During our otherwise calm back-and-forth conversation, a nearby customer began expressing their feelings… loudly… and with extremely creative vocabulary. We’re talking colorful. You could have painted a full mural with this guy’s monologue. If passion were measurable in decibels, this guy was setting records. This is when we realized our true mistake — which had nothing to do with buying the Jeep… and everything to do with declining the popcorn - as we were clearly also getting a live theater performance. The entire staff handled the situation with impressive calm, professionalism, and patience. Special shout-out to Brandon for composure that deserves its own award. Possibly a medal. Maybe a parade. A few days later, it was time to sign on the dotted line — which brought us to Bob. Bob was so entertaining and engaging that we temporarily forgot we were making a large financial commitment. I’m fairly certain that’s a rare and valuable skill that has been crafted over many years in the car business. Before you know it, Bob will even have you signed up for the VFW and guitar lessons. He’s that skilled. Finally, pickup day arrived. This time we were prepared. No more popcorn-related regret. We secured the Jeep… and the popcorn. Order has been restored. Lessons have been learned. Highly recommend Jake, the entire team at Miller Motors, and the popcorn.

Went in to test drive a Mazda CX 7 and Mourice was the sales associate we worked with. He had the car ready to go for us. He was also very helpful and was the first salesman I have ever liked. He was extremely kind and caring. I would recommend this dealership and Mourice 100%.

James, Jacob and Michelle all did a great job. They kept me informed on the progress of the order and worked with my schedule to arrange the actual purchase and pickup. James was very thorough in explaining the vehicle features and getting me out the door in a timely manner. Received a fair price for my trade-in without having to haggle on price (I had an offer from CarMax and stats from NADA, KBB, etc. so I knew what it was worth). Would buy from them again without hesitation.

I bought a 2023 Hyundai Santa Cruz SEL Premium from Mike and I am very please with the truck and the incredible service he displayed. I live in Fairfield Illinois which is about 5 1/2 hours from Highland Park and treaded having my wife try to navigate through Chicago traffic. Mike offered to drive the truck 55 miles south so we could avoid the traffic. That gesture made the deal happen. I trade every 65 miles and I will be back. Thank you.

Rick made my buying experience very easy. He was very kind, knowledgeable, and answered all my questions.

Great easy place to get you a new nice car great people working there

Salesstaff were friendly and professional. All who I talked to were very polite. I have no doubt that this will be the same when I go in to pick it up.

Great experience. Alex was a charm to work with for the truck I been wanting.

Dan P and staff took great care of my maintenance needs on short notice. In/out quickly. Thanks guys!!!

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

Every one I met here were extremely nice and very welcoming, they answered every question I had and I would definitely recommend this place for vehicle shopping.

We purchased a used car from them. They made the process so easy! They provided personalized service. Everyone was friendly and professional. The whole experience was positive.

Thank you for the great experience Everardo. Will definitely recommend to friends about Gillespie ford.

I was very impressed from start to finish. Shelley Barr & all her associates were very knowledgeable, kind, helpful, and honest. I appreciated everything they did to make buying a new car enjoyable and not stressful.