Used 2025 Ford Explorer for sale near Midtown, TN

I had an outstanding experience with Jacky Jones Ford. I brought my son’s truck in for a couple of issues that were covered under warranty, and the service team took great care of us. What truly set them apart, though, was that they proactively identified and repaired two additional issues that I wasn’t even aware of—also completely under warranty. There was no incentive for them to point these out other than doing the right thing and providing exceptional customer service. That level of honesty and thoroughness is rare, and honestly not what you expect to find in a dealership. Jacky Jones Ford went above and beyond, and I really appreciate their professionalism, integrity, and attention to detail. I wouldn’t hesitate to recommend them to anyone looking for a dealership that truly puts customers first.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

They were professional and courteous for coffee and snacks free and they're nice lounge someone came to check with me to let me know how much longer it would take for my car to be finished

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

Jonathan was excellent! Knowledgeable and informed us of all of our options. The truck sold itself but he sold us on the dealership. We will be back.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

They fixed my recall the same day I dropped it off in a matter of 3 or 4 hours called and said it was ready

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

Great experience! Both Chuck in sales and Brent in finance helped me get a great deal done quickly and efficiently. Both were very friendly and helpful. Highly recommend this dealership.

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

Britt McKee was so wonderful. She met me at the dealership after I got off work and stayed there with me until after 8:00 that night until I purchased my truck. Special shout out to the gentleman in management and the gentleman in finance who also stayed an hour past closing time. I purchased the perfect used Toyota Tacoma. The only thing that was wrong with it was an air conditioner switch, which they replaced. They even delivered my truck to my house which is over an hour away free of charge. I?d buy from them again, no doubt.

Wonderful service got my oil changed! Service advisor worked me in they were short handed and the wait was about an hour! They have a clean service department! Great customer service!

Very nice first time buyer at Jacky Jones. Bill was my salesman there. Bart was very helpful in explaining the repairs on my 2025 Bronco.

It was a very good experience dealing with Lenoir City Ford and their salesman and woman, Pete and Brittany. Very helpful.

The process was easy, the workers were great. It wasn?t a headache at all. I would definitely buy from them again and would recommend them to anyone.

Excellent service! The Service Manager Ted along with his team is extremely knowledgeable and professional while making you feel valuable!!! I will always take my vehicle there!

Overall my experience was good. I felt the dealership service department had difficulty in completing their recall that prevented me from enjoying truck for the weekend (3�days).

Service and staff was great. Very professional, communicated well and repairs went great. I have used them for 8 years and will continue since I have not had a bad experience .