New and used 2025 Ford Explorer for sale near Midtown, TN

Great service great people always would not go anywhere else. Very comfortable, and calm, waiting for your car.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

Great experience! Both Chuck in sales and Brent in finance helped me get a great deal done quickly and efficiently. Both were very friendly and helpful. Highly recommend this dealership.

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

Ordered a new Bronco through them and I am glad I did. Mandy Devine kept in touch the whole way through the process and made for a great buying experience.

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

First Class all the way around! Top notch customer service. Timely communication and follow-through. Very enjoyable experience. Would recommend to others. Great group of people to work with.

This would have been a five star review, I’ll share why after the kudos. The service department accommodated my every need in getting an overdue warranty recall taken care of (I had just bought a 2021 Bronco from a local dealer; more on that in my review there). When I first schedule the work I was told it would only take about an hour, so I had planned to wait. The very next day they called to let me know that the time estimate was in error, that it would take up to six hours to accomplish. I rescheduled for the next week, when I had plans to be out of town. They took my vehicle in, ran the tests required, and let me know the results (all good) by the end of that day. My only complaint? When I dropped my vehicle off for service it had a full tank of gas. When I retrieved it after service it was a quarter tank low; thus the one star minus.

We went to the dealership to trade in our Journey. I told my husband before we got there ?I sure hope we don?t get a true salesman. I truly dislike ?salesman?!!!! To much of our delight Ben was our salesman and he was a delight to work with. He listened to what we wanted. He made suggestions. He didn?t dismiss the little lady like most guys do. I woukd buy my next car from him.

I was getting close to service time on my 23 F150 Rattler and this place called and made my appointment over the phone super simple! Thanks Ted Russell Ford

Britt McKee was so wonderful. She met me at the dealership after I got off work and stayed there with me until after 8:00 that night until I purchased my truck. Special shout out to the gentleman in management and the gentleman in finance who also stayed an hour past closing time. I purchased the perfect used Toyota Tacoma. The only thing that was wrong with it was an air conditioner switch, which they replaced. They even delivered my truck to my house which is over an hour away free of charge. I?d buy from them again, no doubt.

I brought my F150 in because the downshift from 5th to 4th was jaw jolting. Mike assured me he would do everything he could to keep the cost low and get it back to me asap! Mike advised me it was under my warranty plan. He explained the cost, process and what part my warranty would cover. My truck was completed a day early. This is the second time I?ve brought it in for repairs and both times my expectations were exceeded! Thanks again Mike. Your techs are great.

I bought my F350 in another state but the service department is fair and very qualified. I actually live much closer to a Ford dealer but East Tennessee Ford is my new dealership. When I buy, trade, and service, I'll be Crossville. Furthermore, Heather is a first class advisor. . I am a Ford guy but over the years I haven't found many dealerships with the integrity of East Tennessee Ford. I want to thank you giving me comfort to know that I have a honest dealership to visit.

Jeremy was incredible. He stayed in contact the entire time the car was being serviced. The facilities are very nice and modern. Great location for me. Loved the entire process and that can be hard to say about a car dealership!

On a whim and near closing time, I recently stopped by Ted Russell Ford Dealership. What appeared to be a ?good deal? on a 2025 Escape had popped up on my telephone, so I decided to check it out. A neatly dressed, polite young salesman greeted me, and in no time was telling me everything I needed and wanted to know about this car. He retrieved the car, I test drove it, and 90 minutes later, I owned it. I appreciated the fact that necessary dealership employees stayed late in order for the sale to be completed.

It was a very good experience dealing with Lenoir City Ford and their salesman and woman, Pete and Brittany. Very helpful.

Great experience and customer service. Staff was very friendly and helpful. Definitely would recommend to anyone

Great service from the sales department up to finance dept. Thank you Charles, Andrew and Gary you made my experience there an easy one when purchasing my new car. Excellent service all around!!