New and used 2026 Ford Explorer Active (100A) RWD for sale near Hillcrest, TX

Outstanding Experience with Amir at Helfman Ford! I recently purchased a 2024 Ford Expedition Max from Helfman Ford, and I have to give a huge shoutout to Amir for making the entire process seamless and enjoyable. From the moment I walked in, Amir was professional, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to answer every question with clarity, and never once made me feel rushed or pressured. His attention to detail and commitment to customer satisfaction were truly impressive. What really stood out was Amir’s ability to make the experience feel personal. He listened to what I needed, offered thoughtful recommendations, and made sure I was comfortable every step of the way. The Expedition Max is an incredible vehicle, and Amir made sure I drove off the lot feeling confident and excited. If you're in the market for a new Ford, I highly recommend asking for Amir at Helfman Ford. You won’t just get a great car—you’ll get top-tier service from someone who genuinely cares.

Great people, specially Ricardo in service, very helpful with people like him, great job in his ability to communicate with people and very helpful when dealing with people! I had no idea what I needed and he helped understand what I needed. You should have more people like him, very nice 👍 and helpful! Knows what needs to fix any problem!

Thaddeus in the service area was very kind and helpful. I had issues the last time we came with getting an oil change done and our warranty which made me feel uneasy about coming back. However, Thaddeus didn’t even question it and when I mentioned our warranty he called them and checked on things for me. I am very happy and satisfied once again with Ford.

I don't have the best credit and Pablo made my experience easy the team over here was professional an amazing i said i wanted a big bronco and they made it happen

This was actually my second purchase from this location! Originally it was Russell and Smith and I had an awesome experience. Upon going back it had changed to Doggett and I wasn’t sure what to expect. But I’m here to tell you my salesman Jose gave me the absolute best car buying experience I’ve ever had and I would recommend Doggett and Jose to anyone!!

The absolute best experience buying a new vehicle. Jose was by far the best salesman I have ever dealt with. Being 4 hours away he was able to get me into the vehicle I wanted in practically no time. From the time I got to the dealership and left with my new vehicle the time spent was maybe 2 hours. I will definitely be a returning customer for my next purchase!!!!

My service advisor was very professional and knowledgeable. The waiting area was clean and useable, bathrooms clean. My overall feeling was they care about customers

Good customer service and easy and smooth transition from dealer to my credit union.

I?m not one to leave reviews online when I have bad experiences , non the less when I have a good one BUT I really feel my experience at Cook Ford and giving appreciation to Eric Osorio(sell?s guy) and Tania Brown(finance manager) is well worth what little time I have to get on here and leave them a review. I bought my 2022 F150 on Nov 22nd just before Thanksgiving. I?m a man of little free time when I?m off work and was in somewhat desperate need of a truck. With thanksgiving being only 2 days away I was stressed enough not knowing if I?d be home for the holiday or stuck on a train at work so I had that to add on to my stress. Just as I pulled into the parking lot rain started to pour down. I took that as a bad luck sign. I felt as if I was going to walk into the dealer and be rushed,forced and pressured into buying something I didn?t really want at a price I felt was over priced. Eric Osorio made me feel the complete opposite of that. I didn?t go in with a certain truck in mind,I just knew I needed one. Rain was still pouring and he did not hesitate one bit to go outside in the pouring rain and walk the whole lot with me till I found the truck I wanted. Never complained about the rain nor made any bothered faces about me taking my time to look at their inventory. So we walk back in and start discussing numbers as well as a vehicle trade in as I was going to trade in a Ford Explorer I had. Was nervous because I never traded a vehicle in. He made the whole process seem like a walk in the park and was able to work with the Cook Ford manager on giving me a better offer for my Explorer than I had in mind. Everything just seemed like it was going too good based on my passed experience at a previous Ford dealer back in 2019. Across the hall from Eric was the Finance Manager (Tania Brown). She was previously helping out another client as Eric was wrapping up all the paperwork I needed to sign. As Eric was finishing I could see a young lady in her early 20?s with her mom walking out Tania?s office with a big smile. That gave me somewhat of a stress reliever. Just as Eric introduces me to Tania and it?s my turn to walk in and go through the final finance process with Tania her lunch was getting delivered via grubhub. Being that I spend a lot of time away from home and don?t really get to sit down with my family at the dinner table every day/night Breakfast,Lunch and Dinner time is sacred to me when I am home with my wife and son of 2yrs old. So I told Tania that I didn?t mind waiting outside while she ate her hot meal that had just been delivered. She told me it was fine and that she could wait till she got done with me. This made me feel like now she was going to rush me out of there and not give me the same impeccable service I received from Eric Osorio so I told her once more that I didn?t mind waiting but she insisted in helping me still. To my surprise miss Tania Brown made me feel just as comfortable as when I was dealing with Eric. She didn?t try to force me into getting anything I wasn?t really looking for in a warranty package. To be honest the price of the truck and monthly payment I was going to have was a bit more than I wanted but they were both able to give me a good deal on my trade in,new truck price and final financing. So much so that I was able to walk out with just the monthly payment and overall final financing price I was hoping for. Tania Brown really helped ALOT with getting me the perfect balance of warranty protection for my new truck. She was such a kind hearted person that I even shaved personally family business with her(in a good way,no negative stuff)and that?s something I don?t do even with my close friends. She even shared information about programs and events that will be fun and helpful to my wife,son and I. I drove in on a rainy day and gut feeling of bad luck and drove out feeling as if I just left Sunday service. I can?t help but say that Eric and Tania?s teamwork was top tier and 2nd to none! TY!

Gabriel Salesman Welcomed me and helped me with every question I had and had very good attitude and made me feel welcomed

It's all good 👍 very great customer service will be back in and out will let family and friends know service is very great

It was a good experience no hassle everybody has a pleasant attitude. Was called as soon as the job was completed. Thank you for your service.

I enjoyed my experience. The staff was knowledgeable and friendly. I loved them being patient with me. All my concerns and questions were answered. I definitely will be back.

IT WAS A GREAT EXPERIENCE BUYING MY TRUCK AT COOK FORD MY SALESMAN ERIC WAS VERY KNOWLEDGEABLE AND VERY HELPFUL.

My experience with this dealership with great. Jose handle me and my wife with exceptional care, concern, consideration and kindness. Colby was very professional and thorough, Greg was thoughtful and very mindful and Tim was very courteous, attentive and patient with us. The only thing that was a little disturbing was we were literally there for 8hrs?. in which I am aware that sometimes depending on the circumstances of situations that the processing factors could possibly be more tedious than the normal?. But overall 5 stars. Great restrooms, beverages and waiting areas. Very good dealership to do business with.

Got in it done well in a reasonable time! Mark Neal took good care of me. Gave me videos of the service that were understandable and educational.

Amanda, Amanda, Amanda! Again, you gave me the best purchasing experience that’s possible. That’s 2 new trucks, a 2024 and a 2025. That’s 2 years in a row I’ve purchased from Cook Ford, and you were the person that helped me put everything together. We suggest everyone buys from Cook Ford and use Amanda to put together you deal.