New and used 2026 Ford Explorer Active (200A) 4WD for sale near Northbrook, IL

The service department has always been quick, especially when I use their Quick Lane service. They told me recently too that they now have a mobile unit that goes to your house or work and they can also pick up your vehicle, so I might try that next time so I don't have to take time off of work to get it fixed.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

My experience was phenomenal from the ONE AND ONLY AMEN AND THE FINANCIAL MANAGER HIS NEPHEW great customer service they had provided us a lot of options and me and my wife walked out with 2 cars MOST DEFINITELY BUYING ANOTHER CAR FROM THESE SPECIFIC PEOPLE BECAUSE THEIR ARE BRUTALLY honest and they don?t play games when helping out the community we need more people like them and encourage ford to give them A HUGE APRAISE AND RECOGNITION

Great people to work with. Got my truck for a great price, got a charitable amount for my trade in, and never felt pressured at all about anything. Everyone went out of their way to make the process as painless as possible.

Top notch team to work with. Would recommend Napelton Ford to anyone car shopping for sure.

Just got my Mustang serviced for some recalls. This place was so on top of everything! Excellent communication, easy scheduling, speedy service. I’m very happy after experiencing terrible service at a different nearby Ford dealership.

Great dealership, easy to work with and efficient. I liked that I was able to email them about the car I wanted, work out the deal and then go in the next day to pick up the truck, no hassle and no wasting my time- thank you Hawk Ford!

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

I had a good time there the employee were so good and polite to me. The lady who assisted me is so cool

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

Bought a 2022 Bronco Sport. Just love it. Joe delivered it today. He stayed and helped me setup the FordPass. Thanks Joe L. & George in finance.

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

Vira was great. 10 out of 10. Ask for her for sales. They made the numbers work. It didn’t feel like I was being raked over the coals. They made it conversational not like pulling teeth.

Westfield?s service department is awesome. My entire family love using their pickup and drop off service for service on all our vehicles. It?s simple so easy and convenient!

Ziegler Ford of North Riverside has an amazing staff. My car service experience was excellent, thanks to Alek Albrecht. Alek is a great service advisor and had the service done on my Ford in a good time. Thanks!

I have shopped and purchased here many times because I?m always treated right. Great deal, great folks to deal with. I would recommend them.

Bob was amazing. He made things extremely simple and was transparent and clear on this transaction. He was knowledgeable of the vehicle and gave me options.