New and used 2026 Ford Explorer Active RWD for sale near Pomona, CA

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

Although we did not like the vehicle we test drove, we were very impressed by their excellent customer service. We called ahead of time and they had the vehicle we inquired about freshly washed and pulled out for us to test drive. There were no pushy salespeople, just a genuinely polite and informative staff. We have been to quite a lot of dealerships in the past month and thus far our experience with Villa Ford has been the best.

Everyone and everything was great, but the only thing is I wanted a different car instead if the new Echosport. I seen other deals that were the same on other new 2019's, but the customer service was excellent. Vehicle purchased on March 17, 2020.

Great service and great communication. They gave me a rough estimate of what they thought was up and how long it might take. They were accurate and right. Laid out all the possibilities, then exceeded my expectations. Seriously exceeded my expectations. Thank you Michael Bobby. Great service and communication. I dealt with the three other dealerships in the Moreno / Riverside/ Redlands area before calling and then going to Fritts Ford. Redlands / Ken Grody said they had an appointment in three weeks ... Three Weeks! just to look at it. I double checked that offer with service to make sure I did not misunderstand. Other dealerships close by said they would take three days just to look at it. Then maybe tell me how much longer to fix it. Fritts Ford assessed it the next day and had it fixed in two days .. maybe specific to my issue, but still fantastic ... Not "Maybe we'll get back to you in three days then see how long to fix it" or "We'll see you in three weeks ... A and then we'll get back to you." When I offered to drop it off the day they would look at it they said that would just delay looking at it another 3-4 days. What?! The other dealerships were so disappointing on all fronts. I found a new dealership. Thanks Team Fritts. I'll be back.

Jonathan Castillo was extremely professional and polite and made my experience at the dealership one of the best I?ve had in all my years of buying cars

My purchase began over the phone as the particular truck I was interested in showed it was 'in transit' to the dealership and wouldn't arrive for several weeks. Andy Morales was my Sales Consultant. He helped put a great deal together for me. Maritza Gatewood (Customer Specialist) kept me updated on the anticipated delivery date. The entire process was extremely smooth. I would purchase from Fritt's Ford again.

I was very impressed with both the look of the facility (as was my wife and she's no pushover) and the knowledge of our salesman Jesus. I have several Ford Trucks and even have an F-150 the same generation, so I know this truck well. Jesus was able to clearly explain the changes from one model year to the next and showed me a couple of things that I wasn't aware of. A week later, I had a question about customizing the suspension and called to speak to someone in the customization department (I'm sorry, I didn't get his name) and again, I was impressed with the professionalism and depth of knowlege.

My purchase of the Ford Edge was completed very professionally. It was a long process but everything went smoothly. Everyone was very knowledgeable with the process

Made the experience easy and great communication. They were friendly and attentive. 10/10 recommend. I was able to get what i was looking for and they made sure everything was perfect

Had a great buying experience today at Villa Ford. Our salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person we came in contact with while at the dealership was very friendly and courteous. Thank you Villa Ford for making my F-250 Lariat purchase a positive experience! Additionally, everyone was observant of the Coronavirus PPE.

I would recommend Caroso Ford to any Ford owner. Great service with great communication. I also liked the valet service. What a great option to have your vehicle picked up and delivered back to you at no extra charge. Thank you, Casandra, for the great communication during the service and repair of my 2015 F350. I will definitely be back.

I had such a great experience working with Taylor! From start to finish, he was professional, patient, and truly cared about finding the right car for me. He listened to what I needed, explained everything clearly, and never made me feel pressured. Taylor went above and beyond to make the whole process smooth and stress-free. I highly recommend asking for him if you?re looking for someone honest, knowledgeable, and friendly?he really made the difference in my car-buying experience!

I worked with salesman Travis and he walked me through the whole process with no pressure. He is definitely an expert on Raptors and let me know everything about it. I will definitely be enjoying my Raptor out of in Jurassic Park aka 405 fwy

Great purchase of an 2022 F 150 Lightning EV from Sunrise Ford in Fontana. Long process but Chris Miles was great to work with throughout. Everyone else was very professional.

I was shopping for a new Expedition and visited several dealers online, they all had a $5k markup on the sticker prices except Villa Ford, they were offering a $2,500 discount. Andrew Romano followed up on my online inquiry and he was excellent to work with. We made an appointment, and he had the truck I was interested in ready to go, I knew what I wanted and leased the car that evening. Andrew was friendly, professional, polite, and knew the vehicle and the process very well! I highly recommend working with Andrew, he’s great and you won’t be disappointed. About 2 weeks after the sale, and issue came up regarding the finance department, I received no response from finance, so I called Andrew and he had it resolved in a day. Thank you again!