New and used 2026 Ford Explorer Active RWD for sale near Pomona, CA

Although we did not like the vehicle we test drove, we were very impressed by their excellent customer service. We called ahead of time and they had the vehicle we inquired about freshly washed and pulled out for us to test drive. There were no pushy salespeople, just a genuinely polite and informative staff. We have been to quite a lot of dealerships in the past month and thus far our experience with Villa Ford has been the best.

Dealer incentives and Ford's incentives made shopping here a better choice. To get the deal I needed. Prices were a bit better than other dealers.

Great service and great communication. They gave me a rough estimate of what they thought was up and how long it might take. They were accurate and right. Laid out all the possibilities, then exceeded my expectations. Seriously exceeded my expectations. Thank you Michael Bobby. Great service and communication. I dealt with the three other dealerships in the Moreno / Riverside/ Redlands area before calling and then going to Fritts Ford. Redlands / Ken Grody said they had an appointment in three weeks ... Three Weeks! just to look at it. I double checked that offer with service to make sure I did not misunderstand. Other dealerships close by said they would take three days just to look at it. Then maybe tell me how much longer to fix it. Fritts Ford assessed it the next day and had it fixed in two days .. maybe specific to my issue, but still fantastic ... Not "Maybe we'll get back to you in three days then see how long to fix it" or "We'll see you in three weeks ... A and then we'll get back to you." When I offered to drop it off the day they would look at it they said that would just delay looking at it another 3-4 days. What?! The other dealerships were so disappointing on all fronts. I found a new dealership. Thanks Team Fritts. I'll be back.

Great purchase of an 2022 F 150 Lightning EV from Sunrise Ford in Fontana. Long process but Chris Miles was great to work with throughout. Everyone else was very professional.

My purchase began over the phone as the particular truck I was interested in showed it was 'in transit' to the dealership and wouldn't arrive for several weeks. Andy Morales was my Sales Consultant. He helped put a great deal together for me. Maritza Gatewood (Customer Specialist) kept me updated on the anticipated delivery date. The entire process was extremely smooth. I would purchase from Fritt's Ford again.

Great experience and specially the treatment by Ali Khan and team. They made the car buying experience a pleasure. Nikesh and Zohayr were great too. This place is amazing and I will be recommending them to family and friends. Thank you Chino Hills Ford

Everyone and everything was great, but the only thing is I wanted a different car instead if the new Echosport. I seen other deals that were the same on other new 2019's, but the customer service was excellent. Vehicle purchased on March 17, 2020.

My purchase of the Ford Edge was completed very professionally. It was a long process but everything went smoothly. Everyone was very knowledgeable with the process

I would recommend Caroso Ford to any Ford owner. Great service with great communication. I also liked the valet service. What a great option to have your vehicle picked up and delivered back to you at no extra charge. Thank you, Casandra, for the great communication during the service and repair of my 2015 F350. I will definitely be back.

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

I was very impressed with both the look of the facility (as was my wife and she's no pushover) and the knowledge of our salesman Jesus. I have several Ford Trucks and even have an F-150 the same generation, so I know this truck well. Jesus was able to clearly explain the changes from one model year to the next and showed me a couple of things that I wasn't aware of. A week later, I had a question about customizing the suspension and called to speak to someone in the customization department (I'm sorry, I didn't get his name) and again, I was impressed with the professionalism and depth of knowlege.

Marco delivered excellent service!! Overall great customer service and very knowledgeable. Will continue scheduling with him.