New and used 2026 Ford Explorer Active RWD for sale near Pomona, CA

Great service and great communication. They gave me a rough estimate of what they thought was up and how long it might take. They were accurate and right. Laid out all the possibilities, then exceeded my expectations. Seriously exceeded my expectations. Thank you Michael Bobby. Great service and communication. I dealt with the three other dealerships in the Moreno / Riverside/ Redlands area before calling and then going to Fritts Ford. Redlands / Ken Grody said they had an appointment in three weeks ... Three Weeks! just to look at it. I double checked that offer with service to make sure I did not misunderstand. Other dealerships close by said they would take three days just to look at it. Then maybe tell me how much longer to fix it. Fritts Ford assessed it the next day and had it fixed in two days .. maybe specific to my issue, but still fantastic ... Not "Maybe we'll get back to you in three days then see how long to fix it" or "We'll see you in three weeks ... A and then we'll get back to you." When I offered to drop it off the day they would look at it they said that would just delay looking at it another 3-4 days. What?! The other dealerships were so disappointing on all fronts. I found a new dealership. Thanks Team Fritts. I'll be back.

Dealer incentives and Ford's incentives made shopping here a better choice. To get the deal I needed. Prices were a bit better than other dealers.

My purchase began over the phone as the particular truck I was interested in showed it was 'in transit' to the dealership and wouldn't arrive for several weeks. Andy Morales was my Sales Consultant. He helped put a great deal together for me. Maritza Gatewood (Customer Specialist) kept me updated on the anticipated delivery date. The entire process was extremely smooth. I would purchase from Fritt's Ford again.

My purchase of the Ford Edge was completed very professionally. It was a long process but everything went smoothly. Everyone was very knowledgeable with the process

Great purchase of an 2022 F 150 Lightning EV from Sunrise Ford in Fontana. Long process but Chris Miles was great to work with throughout. Everyone else was very professional.

Worthington Ford is simply the best! Very happy with their service. I wouldn’t go anywhere else.

Great experience and specially the treatment by Ali Khan and team. They made the car buying experience a pleasure. Nikesh and Zohayr were great too. This place is amazing and I will be recommending them to family and friends. Thank you Chino Hills Ford

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

I had the pleasure of working with Aldo and his manager Ricardo. They were both super nice and professional and really went above and beyond to make a deal with us that I was comfortable with. I will definitely come back and also recommend this place to anyone looking for great service. ASK FOR ALDO!

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

Marco delivered excellent service!! Overall great customer service and very knowledgeable. Will continue scheduling with him.

Made the experience easy and great communication. They were friendly and attentive. 10/10 recommend. I was able to get what i was looking for and they made sure everything was perfect

I was very impressed with both the look of the facility (as was my wife and she's no pushover) and the knowledge of our salesman Jesus. I have several Ford Trucks and even have an F-150 the same generation, so I know this truck well. Jesus was able to clearly explain the changes from one model year to the next and showed me a couple of things that I wasn't aware of. A week later, I had a question about customizing the suspension and called to speak to someone in the customization department (I'm sorry, I didn't get his name) and again, I was impressed with the professionalism and depth of knowlege.

I would recommend Caroso Ford to any Ford owner. Great service with great communication. I also liked the valet service. What a great option to have your vehicle picked up and delivered back to you at no extra charge. Thank you, Casandra, for the great communication during the service and repair of my 2015 F350. I will definitely be back.