New and used 2026 Ford Explorer for sale near Bartlett, IL

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

J.B. was the BEST! My Engine light went on right in the middle of a Chicago Snowstorm. J.B. made this into a wonderful experience. The customer service was fantastic. The timing for my vehicle getting fixed worked very nicely.

Wickstrom was awesome to work with on my new purchase. Chris Krason, Rob Palazzo, and Colin Wickstrom were all super helpful. In addition, Wickstrom is great to use for all routine maintenance, warranty work, or simple oil changes. It is a pleasure working with a fantastic team on all of our vehicles.

Always great service when I take the car in. Always keep me updated throughout the process.

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

Great experience here. I called, said what I wanted. They got me exactly what I asked for next day. I wanted to buy American, what’s more American than Ford. Big thanks to my guide thru the process Stan Gibson. Great experience, will recommend to others.

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

Great service. Michael was very helpful & knowledgeable. Listened to what we needed & accomadated us and our needs

I've had LOUSY experiences with car dealers. Not these guys. Victor Ford made this process super easy with no high-pressure tactics. The next car is coming from them, too. Highly recommend.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Top notch team to work with. Would recommend Napelton Ford to anyone car shopping for sure.

I completed my deal in less then 2 hours , gave me good money for my trade and a deal on the new one.

Janel and Dave very helpful. I wanted a jeep. I saw one online so wanted to check it out it was missing a few things I really wanted. Janel went Dave and talking Dave said there was one that just came in the night before. I took it on a test drive yes that was the one. Went back in Dave was doing magic with numbers found the one so I bought my jeep. Only have great things to say. I would definitely tell my friends to come her. This has been the most comfortable atmosphere. Thank you Janel and Dave

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

Me trataron muy bien sobre todo el vendedor Andrés que hiso todo lo posible en ayudarme y le doy las gracias por su ayuda

Our experience with this dealer was great! All were friendly and helpful. Our salesperson, Israel was exceptionally helpful. Very knowledgeable and friendly. The dealership was gorgeous!