New and used 2026 Ford Explorer for sale near Caledonia, NY

needed and wanted new tires for the winter. took less then an hour and I walked out feeling safe I don’t know much about cars. I just want my xxxx to work and be safe. I trust these guys. good people over there

Used fast lane oil change service work was completed within the time given. Video of walkaround provided. Recommend to schedule service and drop car off .

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

It was a pleasant experience talking via phone and in person to Jerry Reyes. I explained what I was looking for, he suggested several vehicles that would fit my needs/requirements and I choose one. It took less than two hours over the two visits to sign all the paperwork and to make the down payment. Extremely satisfied with the entire process.

My salesperson, Ricky, made my 2025 Ford Bronco Sport purchase incredibly easy. I had not been planning to buy a new vehicle yesterday when I brought my 2021 EcoSport in for service. But I decided to venture into the showroom and the rest is history. West Herr had many vehicles to choose from and It was easy to fall in love with my new Bronco. Ricky made financing, my trade in and insurance a seamless process. From the time I first stepped into the showroom until the moment I drove away in my beautiful new Bronco, it was about 6 hours! Thank you Ricky and West Herr Ford of Rochester. And Go Bills!

Great experience! This was my first time driving/leasing a Ford and Taylor made it very easy for me. He was friendly, knowledgeable, efficient and accommodating. The process was simple and fluid and I got exactly what I was looking for. I would highly recommend working with Taylor in the future for any of your vehicle needs.

I called Bob Johnson Ford and spoke with salesperson Taylor Bennett. We agreed on a price for an F150 and completed the entire transaction over the phone. Very quick and easy. Taylor was great to work with and had the whole thing done in an hour while I was at work. He even offered to deliver the truck to my house in Buffalo. I’d recommend Taylor to anyone.

I recently just leased my 1st vehicle. Taylor was very knowledgeable and made the transaction very easy. I 100% recommend Taylor for all of your leasing / financing needs.

Taylor Bennett did a great job finding the right vehicle that fit my needs and budget. From test drive to ensuring I did not forget my Navy license plate bracket I was treated great. All the Bob Johnson employees were very kind and courteous to me. I appreciated Taylor explaining things I was unsure of. I am very happy with the Maverick XLT I have, especially today with negative degree weather and snow blowing across the rounds. Thank you Taylor and the team at Bob Johnson Avon.

My wife and I, on our day off had a scheduled appointment on 1-19-26 with a sales rep. But, unfortunately due to a family emergency they were unable to be there, and this completely understandable. We walked in and without hesitation and knowledge of our appointment Taylor Bennet, stepped in to assist us in our purchase inquiry. Taylor literally dropped everything he was scheduled for that day and put the customer first, and that's quality customer service, and without any negative attitude or negative body language of stepping in to help out the customer which is rare to see these days. Taylor spent over 2 hours of his time making it all about "Our Time", explaining all purchase options, rebates, trade value, pricing including payment options, it was clearly obvious that Taylor was a complete professional and has outstanding knowledge on the Ford portfolio of products and purchase options. Taylor always had a focus on the customer and what was in our best interest for purchasing options. after exploring purchase options at other dealerships, Its because of Taylor, that we felt like we were getting the deal that was right for us , and we completed the transaction. But, what made Taylor stand out from any other significant life purchases which we have ever completed, was one statement Taylor made to us. The vehicle was to arrive the next day, I called at 4 pm and said , my wife just got out of work and we can be there by 5 , can we pick up our new truck?, we were very excite to receive our new vehicle. Without hesitation, Taylor stated," The vehicle had just arrived , it hasn't been detailed, but Taylor said he would go detail it himself , so it will be ready when we arrived. I know they close at 5pm, it would have been way after 5 if we choose to pick it up and complete all the purchasing paperwork. But Taylor was only focused on his customers needs, not getting out at 5pm. We declined and said it makes sense to pick it up the next day. Taylor is an outstanding customer focused professional, and extremely knowledgeable asset to the Bob Johnson Ford organization .

J Burnette was my go to guy .Knows his stuff and is very cordial. The estimate was fairly priced and to my surprise the final cost was even less than the estimate. Pinch me . Had the Navigator back for a week and runs perfectly. So here it is Good people Extremely honest ,thorough, and they keep you up to date on your repairs Would NEVER go elsewhere Joe Stavalone

A couple of frustrating things, like a chip on the door I noticed after getting home. But generally positive.

Zero pressure vehicle sales and excellent experience with vehicle service. I won't go anywhere else.

Great experience with the VanBortel service team. Had a new battery installed and the price was great and it was installed quickly. Friendly service staff

The Quick Lane team always does a great job. They are friendly and fast. They are my go to tire shop.

Great honest and upfront. Steve made car buying easy and comfortable. Will definitely recommend to my family and friends.