New and used 2026 Ford Explorer for sale near Cross Plains, TN

My experience with Two Rivers Ford was a seamless process. John Q understood safely why I was there and what I wanted without the hassle. I look forward to buying more vans to add to my fleet from Two Rivers Ford.

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.

I had the oil changed in my automobile and the Service was completed. There was not a long waiting time. I was able to wait and did not need to leave my car.

Good people to work with. Sale person was great if you are looking for a car go to Two Rivers Ford Mt Juliet ,Tn ask for Tommy.

We had a great experience with Bates Ford and Mr. Scott Dickens. We plant to return to purchase a vehicle for my wife and I look forward to using their service department for my new truck.

We found our purchasing experience very easy. Joseph was our sales representative, and we worked through most things over the phone or through text messaging. We submitted our credit application online, and were approved prior to our arrival. We did have a small problem after the sale, and Two Rivers made things right. Thank you for the positive purchasing experience!!!

IDK how "non-commisioned sales" works. But it produced a very rewarding shopping experience for us. Joseph, our sales rep, listened and made suggestions that were spot-on. We found the vehicle we wanted, they made the changes needed to satisfy our needs, and Joseph delivered the vehicle to us at home. My wife and I are both very pleased with the efficient and pain-free experience at Two Rivers Ford, and believe this is the beginning of a beautiful relationship.

Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.

Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me