New and used 2026 Ford Explorer for sale near Perinton, NY

needed and wanted new tires for the winter. took less then an hour and I walked out feeling safe I don’t know much about cars. I just want my xxxx to work and be safe. I trust these guys. good people over there

It was a pleasant experience talking via phone and in person to Jerry Reyes. I explained what I was looking for, he suggested several vehicles that would fit my needs/requirements and I choose one. It took less than two hours over the two visits to sign all the paperwork and to make the down payment. Extremely satisfied with the entire process.

Christine was great to work with, I appreciated that even though I had scheduled for a problem and to have a part replaced, she had more complete testing run and found that I didn’t need to have the part replaced which saved me money. The service was completed in less time than expected so it was a great experience.

Used fast lane oil change service work was completed within the time given. Video of walkaround provided. Recommend to schedule service and drop car off .

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

Zero pressure vehicle sales and excellent experience with vehicle service. I won't go anywhere else.

They are all a very friendly, helpful, and knowledgeable dealership. I bought a used-car from them and am very happy with my purchase. Richard Barnard

My salesperson, Ricky, made my 2025 Ford Bronco Sport purchase incredibly easy. I had not been planning to buy a new vehicle yesterday when I brought my 2021 EcoSport in for service. But I decided to venture into the showroom and the rest is history. West Herr had many vehicles to choose from and It was easy to fall in love with my new Bronco. Ricky made financing, my trade in and insurance a seamless process. From the time I first stepped into the showroom until the moment I drove away in my beautiful new Bronco, it was about 6 hours! Thank you Ricky and West Herr Ford of Rochester. And Go Bills!

My wife and I purchased our 3rd vehicle from Bob Johnson ford of Avon. Specifically I chose to repeat my business with Bob Johnson because of Tommy Lewis. He sells the way I want to be sold to . No pushy gimmicks he simply highlights the features and benefits that matter to me. He was able to get all the work done so we could take our new explorer home the same day. In 2 years I expect I will be calling him to set up an appointment to buy my 4th vehicle from Tommy.

We purchased a 2025 Explorer on October 16, 2025. Derrick Fedus was our sales representative. He did a great job in finding the car we wanted. He was very patient in helping answer our questions. He was very professional and easy to talk with. Ryan Kremer from acessories was very helpful and had the keyless key pad entry installed He helped answer a few questions and was very knowledgeable. Really nice young man. My overall experience was great.

Chris in service was patient and informed me of everything that was being done and a timeline for the parts ordered and the delivery date. The appointment for service was scheduled and it was completed on time. Chris is excellent at customer service and is willing to go above and beyond for his customers.

J Burnette was my go to guy .Knows his stuff and is very cordial. The estimate was fairly priced and to my surprise the final cost was even less than the estimate. Pinch me . Had the Navigator back for a week and runs perfectly. So here it is Good people Extremely honest ,thorough, and they keep you up to date on your repairs Would NEVER go elsewhere Joe Stavalone

Bob Johnson Ford of Avon was excellent. I was showed a car I was interested in and 3 days later I purchased it. All service provided by Taylor Bennett in Sales were excellent. He went the extra mile to quickly and professionally process the sale, check to see if I wanted a warranty, and have the car ready for pickup. Nice Job Taylor!

A couple of frustrating things, like a chip on the door I noticed after getting home. But generally positive.

Excellent service from my salesman Hung Nguyen. He was very helpful, friendly, and answered all my questions ⭐️⭐️⭐️⭐️ ⭐️

All around great experience. We had been searching for a pair of HD work pickups and Taylor was extremely helpful in assisting us. Taylor was efficient, extremely personable, knowledgeable, fully transparent regarding pricing and he understands his customer's needs. Excellent experience all around. We will be contacting Taylor in the future as we add to and update our fleet.

Great experience! This was my first time driving/leasing a Ford and Taylor made it very easy for me. He was friendly, knowledgeable, efficient and accommodating. The process was simple and fluid and I got exactly what I was looking for. I would highly recommend working with Taylor in the future for any of your vehicle needs.

I called Bob Johnson Ford and spoke with salesperson Taylor Bennett. We agreed on a price for an F150 and completed the entire transaction over the phone. Very quick and easy. Taylor was great to work with and had the whole thing done in an hour while I was at work. He even offered to deliver the truck to my house in Buffalo. I’d recommend Taylor to anyone.