New and used 2026 Ford Explorer for sale near Plano, IL

our salesman Alfonso was excellant, he was intelligent, kind and helpful. the product is top notch and would buy one again. the finance guy explained everything very well

Friendly staff. Showroom was super clean. Car was ready for test drive when we arrived. Loved the car and the service.

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

My wife and I drove from Chicago to come and check out a certified Ford Escape. They gave us a very fair trade-in for our original car. They whole process was great and we look forward to getting our vehicle services or any other cars from this location.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Our new car buying process was good. Questions answered and explained well. Our sales associate, Conner Keebaugh, was very helpful and patient through the process.

Outstanding service. I started my car buying process with low expectations and came out of BW Kia with an incredible car. The process was extremely easy, fast, and all my questions were answered. I couldn't be happier!! Thank you so much, Jim!!

Wanted to give a shout out to the following guys who made my experience 1st class! Mike S - General Manager. He went above and beyond to satisfy my various concerns. He was courteous, polite, respectful and a gentleman. I appreciated his return calls, answering texts and overall concern that I was a well satisfied customer. A+ Chris - Sales Manager Very pleasant, respectful and answered all my questions when I was at the dealership to purchase my 22' Ford 150 Lariat. A done well done. Bernie - Sales Bernie was very respectful from the moment I walked into the dealership to the final handshake closing the deal. I would highly recommend any interested in looking at a vehicle purchase to see Bernie. Ryan - Service Manager Ryan was awesome about calling me and letting me know that status of my vehicle, answering any of my questions, and going over all technical specs of the work being completed. Ryder - Porter Ryder is the man! I live an hour away and he drove my truck back and forth several times while they were completing some upgrades. He would drop off a loaner and take my truck. No complaints. Professional and a great asset to the team! These GUYS ROCK! They don't get enough credit for the hard work and effort put in on a daily basis dealing with the public. I own my own business, and value hard working individuals. I would definetely recommend them and Hopkins Ford. THANK YOU GENTLEMAN!

Alfonso went above and beyond! What a nice guy. Everything went well!! He is Polite and curtious in every way. He?s a very nice young man!

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

Jorge was a knowledgeable salesman and made the process easy & fast! Very clean & inviting dealership. We were very happy with the whole process & everyone that assisted Jorgecwas great

I went to Hawk St. Charles with the intention of just looking at the Broncos. I test drove 2 . D.J. Was my salesperson . He was so well informed on both vehicles. Showing me all options. I easily made my decision to buy the Big Bend Sasquatch. I got a great deal. I couldn?t be happier with my purchase. I?m obsessed! Thank you to all of Hawk Ford St.Charles. I will be recommending you to all my friends and family.

Dave was fantastic, made the whole process extremely easy. Needed another transit van for our business, they were very knowledgeable and helpful. I have never had an easier car buying experience.

I found the salesman and the manager to be very helpful. Also, they were very good at communicating and getting everything taken care of in a very orderly and timely fashion. This is a great place to do business they go out of their way to make sure they get what you want taken care of and provide you with what you need Great experience!

If you are looking to purchase a car, ask for Charles! Not only was he friendly and knowledgeable but has great customer service!! Very helpful!!

We had a great salesperson - Elliot S. and he was very helpful, and Al P. was great for the financial portion. Both worked hand in hand to make a great buying experience!

Brandon did a great job of explaining the features of the car. He was very helpful.

I stopped in for a test drive the other day and was truly pleased with my experience. It was very easy to find and get to, Sharon was extremely nice and helpful, the showroom was beautiful, and I was treated with the utmost respect. Unfortunately I did not buy the vehicle but it had nothing to do with the dealership.