New and used 2026 Ford Explorer for sale near Shively, KY

It is always pleasant atmosphere, clean and employees are friendly. The wait has never been really long. The person who takes me home while my car is being work on is also very nice and friendly. Plus when ever I call to check on my car, the person is very nice and helpful.

traveling and had a radiator hose burst , got in to the ford dealership and asked for help , Jon at counter said he could not help but could schedule me in for the 11th I was there on the 8th that would mean I would have to stay till they got fixed, Chuck from the shop heard my problem and he lookes at the truck, he ordered part and had me out by 2pm Chuck was a life saver thanks to him I was able to get to the job and finish my work and would not have to make another trip Thank you Chuck

I had purchased a vehicle from Heritage several years ago. I had a super experience then, so I checked with Heritage this time. Going online, I found a vehicle I liked. I looked at the Blue Book and saw that Heritage had the highest rating for it at the best price. Decided to drive an hour to check it out. I was met by Devin, who answered all my questions, set up a test drive, and sat with my wife and I as we decided. We took a lunch to decide and returned to purchase the vehicle. Once again, the work with the paperwork went easily, the vehicle was prepped spotless, and we were able to drive away happy. One of the things I appreciated was that there was not any dickering. They had the best car at the best price of any and that was it. The other thing I really appreciated was the customer service provided by Devin and the rest of the staff. Now, with this car, I may never need another one, but if I do, I will definitely shop at Heritage first!

I ended up getting my nearly 4 year-old battery replaced at no charge. I had not really noticed any degradation of the cars operation even after being alerted by the notice, but I have noticed improvements in drivability since the battery was replaced.

Everyone there, especially Chad and Todd, were super-nice and helpful. They made the application process painless and I got delivery way quicker than I imagined. I am in love with my new Bronco Sport and recommend them highly.

Found a ten year old Lincoln MK5 that was in perfect condition at a fair price so I bought it. I have bought several vehicles from Ray's and had them service those vehicles for 20 years now. I like the family no pressure environment. Also, as a military veteran I appreciate their support and patriotism. Thank you for being a great neighbor.

Bought a new eco boost mustang from James Collins ford today. I could not be more impress with my salesman Jason which went beyond his job to get me my deal. Thanks to management for working with him and I highly recommend this dealer.

Very helpful, efficient, quick responses and make the process very simple. Was able to find exactly what I was looking for and they took great care of me.

Josh was the best. Received conflicting info in regards to being able to flat tow. Multiple people at the dealership worked until we had the answer.

Devin was a pleasure to work with! We are very much enjoying our most recent purchase.

Sharon the customer service representative, smiled and greeted me as soon as I walked in the door. I had a tire issue, she was able to get a tech to pull my car in and check my tires. I was in and out in no time.

I was very pleased in my buying experience at Jim O?Neal Ford. I found the truck listed online, went to the dealer. Got quickly set up on a test drive and was signing paperwork for my Ranger.

Great experience sales man ?Big Eddie? was more than helpful , made the process flawless. Worked with my bank making if effortless. Had my Truck clean, with half a tank when picked it up.

It was a very pleasant experience. Our salesman Devin was great. I would recommend him to everyone.

Great experience ! I worked with Bradley Wallace and Mayur Reddyreddy on purchase on my long awaited 2022 Bronco w/Sasquatch Package. The vehicle was better than even expected and both Bradley and Mayur were great to work with; very professional and felt like they put my needs first… I’d definitely recommend James Collins Ford to anyone in the market for new or clean used vehicle.

Dicky Sutton was referred to me and did an excellent job helping me select my F150! I cannot say enough about how much he helped me! Devon Bledsoe Was also very kind and helpful and completing my sales! Brett Did an excellent job explaining the extended warranty and processing my credit application and completing it so all in all I was very satisfied with Heritage Ford and look forward to using them as I put 100,000 miles or more on my new F150!

From the Salesforce to the Financial team, it was an incredible experience. Im so grateful to you all for your kindness and patriotism. I would highly recommend to anyone.

Bruce Walker very knowledgeable and professional , very prompt in returning calls and messages. Very pleasant buying experience felt like the dealership went above and beyond to earn my business.