New and used 2026 Ford Explorer for sale near Los Altos, CA

First. My English not good.but I can feel people form this ford are friendly and patient. think I can trust them.if l wanna get a new Shelby i will walk in this ford again

I originally reached out online looking for a used Kia EV that was showing up on their website. I got an immediate response from Josh and was able to set up a test drive right away. Josh was great during the visit to the office and the test drive, with ABSOLUTELY ZERO pressure, which is one of my pet peeves. We decided to complete the purchase at that time, and other than sort of a long wait to meet with Finance, it was a smooth transition. Amir in Finance made the process fast and easy--electronic signatures really make the process fly along!--and he was very clear with his explanations of what we were signing and why. Also zero pressure on the extended warranty and service contracts. By the time we were done signing the car was ready for us. Overall, a really pleasant experience from top to bottom.

Serramonte Ford provides excellent service and support everything my vehicles needed servicing. The 5 star service provided by Rich Wisnewski is always tops. I reccomend Serramonte Ford Service Dept. for their excellence each and every time...

Excellent buying experience. No pressure. Good price and high trade in value for my car.

They got my truck in on a moments notice so I could leave on a scheduled trip. Many thanks, Jerry

I was happy with the car i bought! Raul the one that help me explain well in all my options i had plus i got to test drive the ones that got my attention.

Cody was amazing! I began researching for a used car in early June and finally found my dream car but within my budget. Affordable and great value for my trade. I would definitely recommend this dealership and/or consider trading in again in the future. I went in nervous and anxious and as soon as I sat down I was immediately relieved calm and this was honestly the smoothest car buying experience ever.

Can’t beat Serramonte Ford’s Service Department for outstanding car and customer care. Service advisor Pamela Yeager and the team of technicians, especially Hung Le, are excellent. Serramonte Ford has kept my Ford Escape in great shape for more than a dozen years and tens of thousands of miles. I trust them to keep my Escape as safe, reliable and roadworthy as it was when it was new.

My appointment went so smooth and easy. Employees were fast and efficient. The wait time was extremely short. I truly enjoy coming to this dealership

The fuel injector went out on my 2019 F150. This is an employee-driven vehicle and I needed to get it back on the road fast, or we'd miss serving clients. Because I have an extended warrantee, the repairs were fully covered. Northbay is down a couple service people, as one of their longtime people just retired, and it's hard to find qualified people to hire in our small city. But they escalated my truck, and got it done in a couple days. It was driving beautifully after that. Marcus, my contact, is awesome at customer service. He is great in person - goes beyond. And, he is also a great texter, and kept me apprised of developments. Thanks Marcus, you are a pleasure to do business with!

From the initial contact in the evening to driving home in a new car before noon the following day. Cody Elemen was great, ( laid back, no pressure and efficient). He got everything squared away on his end before i got there so i could just sign the needed documents and be on my way, wasn't even at the dealership 2hrs total (included test driving the car, running a credit check, securing financing, signing paperwork). They also fueled the tank up all the way which was appreciated. Capital offered a fair deal a few% under msrp and Ford credit got my apr way lower on the loan than any bank rate going these days. Rachel Murphy in finance finished the transaction and didn't rush me thru the process, ( we were done with all of it in under 20 min) and explained what forms were for what and answered any questions I had. Overall a great first time buying experience, really polite and friendly. Cody Elemen, Rachel Murphy thank you for your courtesy, efficiency, and your humble genuineness.

Experience was really good, good communication and good listeners and very understanding and very professional

Straightforward & fast. Anthony Guerra was super helpful & friendly. We asked for a ‘deal’ and he made it happen. I’ve bought 4 cars from various lots & this was the best experience yet.

Hats off to the whole team who works diligently. Marcus always consistently takes the extra mile to help. Keep it up!

EVERY THING WENT GREAT AND I LOOK FORWARD TO MY NEXT SERVICE VISIT.

Simon he always take care my truck for me, he is excellent.

Great staff! They help me all the way through! They found what I wanted and got it for me! Best dealer I have ever been to! Extremely happy!