New and used 2026 Ford Explorer for sale near Walker, LA

Scheduled maintenance and ?recall? issues completed without delay (less than four hours). Necessary replacements and updates discussed and recommendations offered. All Ford associates were friendly and helpful.

I was looking for a van and Austin was extremely helpful sending more photos and keeping me informed of everything. When I arrived, Austin was off and I was assisted by Devin. He led me to the right vehicle for the right price. Only trouble was they sold the vehicle I wanted before I arrived. They were extremely professional and helpful.

The service we received from Bill Hood was above expectations. We were driving from Texas to Georgia, towing our camper when our trailer break controller failed. The first local dealer we went too couldn’t help us but when we took it to Bill Hood, they took in our F150, spent time diagnosing the problem, and found the issue. We were fortunate that they had a replacement brake controller on hand and replaced it right away to get us back on the road. Thank you to the service department for saving the day!

I was traveling through the area and had issues with the car overheating (auxiliary fan was not coming on [faulty relay]). The issue was diagnosed and fixed in a timely manner. I could not be pleased with the empathy which was shown knowing we were stranded and needing to get back on the road. Staci, Mike and David went over and beyond to see that we were fixed and ready for our 12+ hour trip. I am/was so pleased with the work that was performed on the vehicle. I am always looking for individuals like these, who want to make sure they do/did everything they can to make sure the customer is take care of.

To whomever this concerns: There’s a salesman at the Bill Hood Bargain dealership whose actual name I’m not exactly sure of his actual name ..might be Dionte..but to me his name is Saginaw. I went to his dealership interested in a 2013 Lincoln but left a week later with a 2019 Ford Fusion!! I’ve never been given a reason to praise a car salesman I’ve dealt with EVER. However,Saginaw is thee exception. I truly had the best car buying experience that I never thought could exist!! He was extremely attentive and pleasant with phenomenal communication skills. He responded promptly to all my calls & texts and that’s a rare find when dealing with car buying. Also the financing magician Jerrod also deserves a round of applause!! I sure hope both Saginaw and Jarrod get the recognition from their bosses that they deserve. They went above and beyond when they didn’t have to for one customer and spent an extreme amount of time just on me ..that was amazing. Great job guys and yes, when I’m ready years from now to buy another car, I will return to Bill Hood and hope yall are still there to offer yet again your greatly appreciated service!!

I drive from Hammond to Ponchatoula (it?s only a 3 mile drive for me) because instead of taking my truck to my local ?big? dealer - I?d rather spend a few extra minutes driving to the Hometown style Ford dealership in Ponchatoula because they take better care of my needs than the larger dealers do!

Luis is a great salesman. Answered all my questions, knowledgeable about the vehicle, showed different how to use devices in the vehicle. Just divine intervention. Thanks Luis Alvarez