Used Ford Explorer Limited for sale near Shiloh, IL

From the first time we stepped into the dealership back in October 2013 we felt welcomed by everyone we made contact with. In particular we'd like to point out the receptionist made an immediate positive impression. Very friendly, personal and appeared genuinely interested in our needs. We met Paula Louis on our first visit in the dealership and became very comfortable with her assisting us in our search for a new vehicle. She seemed very knowledgeable about the vehicles we were interested in looking at but did not pressure us in any way to make up our minds before we were ready. Unfortunately or fortunately we decided we were most interested in the new 2014 Highlander, which Toyota was still in the process of making improvements on. So Paula let us know the dealership would not have the new models in to look at until the beginning of the year. In the end we were glad we waited. When the new vehicles arrived in late January, Paula was prompt to call and spent all the time we needed to help us make the right decision on which upgrades would best meet our needs. She expertly pointed out differences in capabilities and offered helpful suggestions. When it came down to dickering over the purchase price, there really wasn't any. We came in with what we understood should be a reasonable final offer based on calculations and loan interest rates provided by USAA. Paula personally had not dealt with this process before, but willingly presented the numbers to the principles who would make the final decision. We were pleasantly pleased to see they came back willing to match or beat our offer. Deal done. From there Paula expertly took us through every detail of ordering the vehicle and completing the basic paperwork. Again we had to wait about thee weeks for delivery, but it seemed worth the wait. During closing, Matt Mohan walked us through the purchasing and financing process in minimum time and then Paula spent all the time we required to get to know the uniqueness's of our Highlander and even help us set up some of the electronics like cell phone blue tooth connections and personal seating adjustments. Overall, we would rate our experience with Newbold as exceptional. Thanks for making this a pleasant event for us.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Moe was an exceptional salesman. Although we decided to purchase elsewhere we highly recommend him. He was kind, straightforward and goof natured. He did not pressure us and was a great understanding listener.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Excellent buying experience. But more importantly, care after purchase is even better. We have full faith in the Serra Honda service department. We've been customers for nearly 15 years. Recently the department installed roof roof rails on our 2017 CRV. The work was professionally done in minimal time at reasonable expense. Our service rep, Chris Hughes, did an exceptional job keeping us apprised of status. He's personable, knowledgeable, and willing to go the extra step. The type service rep you'd want working in your service department. We even use the Serra Honda service department for our second vehicle, a Mazda.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

I found the exact car I was searching for and this dealership was above my expectations during the buying process.

I have owned Toyota and Honda vehicles for years. I love the space and comfort of my Ford Explorer. However I'm at 68k miles and just had to have my transmission rebuilt. If I didn't love the comfort and ride of this vehicle so much, I would trade it in tomorrow. I have my fingers crossed and praying this vehicle will hold out to 200k miles.

Great customer service, smooth and easy buying process, good help and detailed explanations. No pressure on the sale whatsoever. I gotta name drop here too, work with Corey Reno, the salesman’s is legitamitely honest, candid and very helpful/insightful. Would definitely buy from here again.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

I bought my used vehicle at Sunset. Brad Johnson was an outstanding salesman to work with. No pressure, explained process and took his time. I'm very happy with the entire purchasing experience. Go to Sunset and ask for Brad when you look for your next car.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

I had a very pleasant buying experience. My sales person Dave Tranchilla was extremely friendly and helpful. Everyone I met treated me with kindness and respect.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I would highly encourage folks in the Metro area to visit Schmidt Ford in Collinsville. They are a wonderful staff to deal with and there is no pressure from the sales staff. I would ask to speak with Nick Karateew or K. Todd, great folks to work with. I purchased a 2023 Ford Maverick XLT and they made the transaction extremely easy. Glen Sprankle

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I am 67 years old and I have purchased many cars in the past. Moreover, I think Honda Civic is one of best cars to own. In 2008 I purchased a new Honda Civic LX Now in 2022 it still runs like a new one with 258804 miles on it. Remember, take care of your new car and your car will take care of many miles of care free happy miles. Change your oil and air filter often. Good dealership and maintenance department. Good luck with your new HONDA.

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Justin Fuller was my sales rep and my experience was incredible. Everything from the process to order a new car, the trade in value, financing, etc. was smooth and Justin kept me informed along the way. Would highly recommend to anyone in the market!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Thank You Chad Sigsworth for your help with the purchase of our used car! You made us feel like your own family, no pressure to make the purchase only the truth! We are very satisfied with our Escape!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

MY EXPERIENCE WAS VERY GOOD. BRANDY PETERS WAS MY SALESPERSON. SHE HELPED ME AND TOOK VERY GOOD CARE OF ME AND THE CAR I BOUGHT

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Turns out the Manager Andrew is a True Gentleman. Treat him with respect and expect the same.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

We have purchased 6 cars or trucks from Dave Sinclair Ford or Lincoln. They have always treated us well during and after the sell. We tried to buy a Chevy EV Bolt this month but the service was so bad we choose to keep our Lincoln instead. If I had not moved to the east coast last year, I would continue to only buy from Dave Sinclair.

Everyone was nice and the place was extremely busy. We worked with Nick who was working with 2 sets of customers at the same time, he did a pretty good job of handling both. We test drove a truck and tried to work a deal, but it just did not get down into our price range.

A very special Thank You to both Chad Sigsworth (Sales Associate) and Patrick Amann (Service Associate) who both assisted in the replacement of my engine. Both gentlemen were dedicated from the begining to the end of this replacement. They both stayed right on top of things and kept me well informed until the job was completed. I will always purchase any future vehicles through Dave Sinclair due to their honesty, dedication, and treatment of their customers. They have one of the best staff I ever had the pleasure of working with. Keep up the great work. Sandra Hearn

Kyle was a pleasure to work with. He understood what I wanted and worked with me to make sure I got the right car. I highly recommend finding Kyle and working with him with purchasing your next car. I will be going back to him when we look for a car for my hisband

On July 15, 2023 I purchased a new car from Dean Team Volkswagen in Kirkwood. Eddie was great to work with and made buying a new car painless. We were in and out in no time. Thank you Dean Team...awesome customer service, we will be back!