Used Ford Explorer XLT for sale near Crystal Lake, CT

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Was taken care of very well. My 2025 wouldn’t start. The service was fantastic from the tow to me picking up my truck. Great work everyone

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

They may not have the largest selection or the biggest showroom, but the Customer Service was top notch. Incredibly easy and worry free shopping and buying process and friendly and helpful staff. Couldn't be much happier.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

When you walk in its like seeing friends you haven't seen in years! Very friendly and they have patience which most places do not have. They made it easy picking a car and getting it!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Miguel was very helpful with setting up my new vehicle. Chris in financing was a great guy to work with for my auto loan. Jose Pabon was great to work with in sales.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Hannah in Service Department always takes great care of my needs. I feel like a. appreciated, respected, and valued customer. Everyone in the Service Department always seems to have my best interest in mind, especially when it comes to pricing. They make it easy to get service done.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

OMG !!! This was my 3rd time there. I had a very pleasant experience. Keep up the good work and wonderful staff. Not more to say.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Tasca Ford handled some recall repairs with ease and on my schedule. They were great!

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

service is ALWAYS superb. i was in and out in less time than they told me originally. i have purchased several cars at Marcotte. they always treat me with respect and as a professional.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I am very particular as to who works on my vehicle. I have always trusted Ray Seraphin Ford and would not take it anywhere else for maintenance. Work has always been done in a timely manner and more importantly, done right the first time. Thank you to the technicians, the gals at the service desk, and Craig and Bruce for another excellent service visit and job well-done. See you again soon.

A friendly, helpful and competent staff. This was the first time I’ve had to use a driver from the dealership to take me home and then pick me up the next day to retrieve my car. A friendly driver as well.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Karen was absolutely great. She had two vehicles for me to try a RAV4 hybrid and a Corolla Cross. Provided a lot of information about both, wasn’t pushy. I ended up with the Rav4. Super easy process. Was in and out in no time. Pickup day was great too. She ran through a little paperwork, then paired me up with a specialist to run through all the features of the vehicle, even paired my phone for me. A++. I can’t say enough, Karen was great.

Dealer had truck I was looking for, Price was right and everything went smoothly, they even delivered truck to me which was over an hour away!

The salesman was good. The financing process went smoothly and was well-explained. There was an issue with getting the vehicle inspected, but they resolved it.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Kevin, my salesman, went over and above to get me the truck I wanted. The truck is amazing. I?m very pleased with the new truck.

So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.

Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.