Used Ford Explorer XLT for sale near Greentree, NJ

Overall, I had a good experience here. My sales rep, Miguel, was fantastic. He was very personable and accommodating. I came in with a specific car in mind that I found online. I was able to test drive it right away and bought the car that same day. My trade-in process was pretty seamless as well. I felt I got a fair price and they handled everything. I felt like they were a little unwilling to work with me on the price of the car that I was buying as well as some of the add-ons and other fees. But what can you do? My one complaint would be about the manager that was working that day. I could overhear them discussing my situation with the trade-in and my requests for negotiation, and it was quite disrespectful not just to me, but to the sales rep as well. If I was working directly with that individual, I would not have bought the car. I am not lowering my review because as I said, I thought my rep was fantastic, but I will remember that the next time I want to buy a car.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

After a mix up with scheduling by phone and nearly an hour gone by without any contact from the service department, Andrew Knox stepped in and went above and beyond to fit the service on our vehicle in while making sure my infant son and I were comfortable and happy. He remained calm and personable, and stayed in contact through the remainder of the visit to let us know how things were going. He was even able to expedite new tires to be installed to go along with the alignment, oil change, and inspection we needed. Most impressively (and very appreciated!), he went out of his way to secure a loaner vehicle at no charge so my son and I could spend the afternoon at home instead of in the waiting room. Andrew is a real professional and deserves to be recognized for his outstanding customer service. Thanks, Andrew!

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

2019 Blazer check engine light kept coming on after replacing all 6 injectors has not had recurring issue Denny Svc Mgr went above and beyond and gave best discount that was possible. He is an asset to the Chevy Team. This dealership is the one to go to if there are in a reasonable range. Highly Recommend !!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Great experience. Took the time to go over everything with me. I?ve dealt with Pacifico before and had a good service so didn?t question going back to them.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

My experience today was excellent. I was in and out for an oil change very quick.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Short Story: These guys are the real deal and exemplify what used car dealerships should be. Long Story: Myself (fellow salesman 7+ years) and my father (mechanic 30 years) are probably the most difficult customers to deal with when it comes to buying cars. Kevin and Dan "put up with us" :) and aided us throughout the entire buying process, as I was buying out of state and had been burned by used car dealers before. Yes, every dealer has some sort of "fees" (certification/documentation), but BOTH were lower than the local BMW dealership as I have both quotes in front of me as I am writing this. (In reference to the few negative reviews): If you cannot figure out that "$2,000 down" or "$2,000 trade-in" will show you a different sales price than the bottom line of the vehicle, y'all need to do more homework. If you have any questions JUST ASK, they are beyond honest and I look forward to purchasing from them again. Their honesty made me feel secure and confident in my purchase. - C

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Kelvin and Joshua were great to work with! Very helpful and guided us to a car that works for us.

Good experience, very nice handling and easy to manipulate all the features. Mine is the limited version and it is really a nice and enjoyable car. Not sure it’s the in 50 plus years of driving but it is darn close.

Great service from making appointment to task completed. Clean service area, respectful and friendly Twenty five word minimum is too many words to work with

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

The first vehicle I purchased was from Allentown... There was a major electrical issues with the car so I returned it after a few days.. Another words it was a lemon.. So anyway I saw a car at Plymouth meeting that I liked... The process was easy and smooth they explained everything to me.. I love my new Nissan.. The only thing negative I have to say is they left me with less than a quarter of a tank of gas... I drove 55 Minutes to get this vehicle.. Quarter of a tank of gas will take me a couple blocks... When I purchase my other car at Allentown they filled my tank because I was returning customer and they told me the policy was half a tank... Plymouth meeting wouldn't even give me a half a tank of gas... Very very poor service very very poor management whoever made that up that your let with quarter tank of gas...That is ridiculous... Including myself I have bought two other family members there to buy cars that's awful for returning customer

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

So helpful… no tricks.. the price was the price … plus taxes & DMV That was it Khader and Mike are First Class They made something that can be complexed, simple, streamlined and a pleasure. Would definitely recommend and/or go back in the future.

Hands-down, absolutely one of the best dealerships to go to down friendly people great company and will do anything for you!

I had a great experience from beginning to end with trading in my older car and buying a used car. I really appreciated that my salesman was very helpful, knowledgeable and professional, as was the finance woman.

Anthony was a good customer service to me. Kept me updated on when my car was being completed for the recall. Kudos Ant

I called them day after I showed interest in specific vehicle. They made contact by gmail. There was no transaction made in monetary.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Great experience for our daughter purchasing her first car. Customer service was amazing. Will B. took great care of us. The best part it took no time at all!!!

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Great sales person and no pressure. Second car from dealership . Highly recommend it to anyone

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Our experience with Chapman Ford of Horsham was our second time dealing with a Chapman Auto Group Dealership. Both experiences were fantastic! We placed our order with Ashlie for a 2024 Ford F150. She was very helpful throughout the process and kept us up to date on our order status. Once the truck arrived at the dealership, we worked with John to get the lease deal figured out. He was very responsive and knowledgeable. When we arrived to pick up the truck, we worked with Liz who also handled our Grand Cherokee pick up and is always a pleasure to work with. Steve in sales helped to find a last minute offer from Ford and saved us some additional money on the truck which was very much appreciated! Finally, Kyle assisted in finalizing the financing. He was very knowledgeable and efficient and was able to answer any questions we had. The process was very quick but did not feel rushed. Overall, our experiences with Chapman dealerships have been nothing short of exceptional. The dedication and professionalism of Ashlie, John, Liz, Kyle, Steve, and the entire team show their commitment to a great buying experience. We have full confidence in recommending Chapman Ford of Horsham to friends and family, knowing that they will receive the same outstanding service that we have experienced firsthand.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

It was great- got my LOF and Service Tech told me about my recommended maintenance suggestions and I agreed. I plan to buy the car when lease ends and want it to last for many years.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

Great selection, great pricing!!! Most knowledgeable staff I've ever experienced!!!! Wouldn't go anywhere else!!!!

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Erica from Miller sales beat every dealers out the door price on a new truck and then told me she could beat my credit unions rate. She did by 2.5% and the manager gave me an extra 1000 off for financing through Ford AFTER I was approved at a lower rate. True sales lady that cuts through all the unwanted salesman tactics. Erica knows her job and is supported by an honest manager. Best car buying experience in 20 years and I buy a new vehicle every two years. Finding a service dept that is just as great was the icing on the cake. Mark had my truck prepped exactly as I asked when had my first service done. Miller w Erica has my family's Ford buisness from now on.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!