Used Ford Explorer XLT for sale near North Richmond, CA

Adrian was a blessing to work with. He is very thorough and patient. The whole process from A to Z was made very simple. Everyone heard us and explained everything to us. We got a really good deal.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

I have had great experiences here. These great folks will bend over backwards to help. Salesman Woman Edith is great, Glen is the man. They came in on their day off to help me out because they knew I needed a car for work and brought it me! Mind you, pouring rain and late. That March 3, 2019. Thank Again for taking care of me.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

I have a Cadillac and a Chevy so all my services are done here, great place

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

This is my favorite dealership out of the ones I have visited. The people here are kind and helpful. There was no pressure and no one tried to push cars on me. Their customer service was professional and casual. All my questions were answered and they took my personal considerations into account. It was overall an efficient and stress-free experience.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

My appointment went so smooth and easy. Employees were fast and efficient. The wait time was extremely short. I truly enjoy coming to this dealership

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Serramonte Ford provides excellent service and support everything my vehicles needed servicing. The 5 star service provided by Rich Wisnewski is always tops. I reccomend Serramonte Ford Service Dept. for their excellence each and every time...

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

I had no choice, my car of 20 years, which I bought brand new in 1999 was done. With so many websites ( I looked at several), I was not sure where to go. Then someone mentioned Car Max to me. I looked on line and saw a few cars I was interested in. The next weekend I drove to Colma to checked out and test drive a couple of cars. I decided to ask about Hybrids...you had 2. I test drove one of them and could not resist. I bought it. I was very impressed with the buying process. It was quick, easy and believe it or not relaxing since the sales person completed the paper work for me. Yes, I had to sign several sheets but that was a given. Something I was dreading for the past two years, was so surprisingly easy I couldn't believe it!!!

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Angelo and team were great from the start! Everything they promised over the phone they honored when I went to the dealership, and then some. I highly recommend Marin County Ford if you are looking for a Ford. We will definitely buy from them again in the future.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Came here for service in June and Jenna was an amazing service tech. This woman goes well above and beyond to make clients feel valued and important. If I could give 10 * rating for her patience with all my questions due to this being the first American owned car I have ever owned I would. She has been ultra patient and kind as I bring issues to her that need to be looked at under warranty.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Juan was very easy to talk to and informative about the cats features. I don?t really enjoy the process, but he made it easier than I?d expected, which was a pleasant surprise. The workers seemed friendly and created a positive environment!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Can’t beat Serramonte Ford’s Service Department for outstanding car and customer care. Service advisor Pamela Yeager and the team of technicians, especially Hung Le, are excellent. Serramonte Ford has kept my Ford Escape in great shape for more than a dozen years and tens of thousands of miles. I trust them to keep my Escape as safe, reliable and roadworthy as it was when it was new.

Experience was really good, good communication and good listeners and very understanding and very professional

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

I’ve bought 8 Toyota from them and they are my go to dealer for service also. Their sales team doesn’t give me the run around and I like the one person from start to finished. High recommend

I felt like I was at home. The lounge area has many snacks and beverages that I enjoyed. They made the purchase easy. Thank you guys!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Buying my Tesla Model 3 at the Concord Toyota dealership was an exceptional experience from beginning to end. We drove all the way from San Francisco, and the trip was absolutely worth it. The entire team was welcoming, professional, and made the whole process smooth and stress-free. Our sales associate, Luis, was especially outstanding—he was incredibly patient with us, took the time to explain everything in detail, and made sure all of our questions were answered without ever making us feel rushed. The dealership manager was also great to work with; although I unfortunately don’t remember his name, he was friendly, helpful, and clearly committed to making sure we had a positive experience. From the test drive to the final paperwork, everything was handled efficiently and transparently. I was so impressed with the level of service that I would absolutely buy from Concord Toyota again and highly recommend them to anyone, even if it means making the drive from out of town.

Bryan Rice is the man to see when visiting Ford Fairfield, he made everything smooth and easy. They worked with us on pricing and trade in, well done to the whole team

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Straightforward & fast. Anthony Guerra was super helpful & friendly. We asked for a ‘deal’ and he made it happen. I’ve bought 4 cars from various lots & this was the best experience yet.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.