Used Ford Explorer XLT for sale near Orinda, CA

This review is for Khan Nguyen who helped me purchase a used vehicle through Concord Mazda. Khan was responsive online, friendly and informative in person. Honest about what he knew, and did not know about the vehicle I purchased. Khan is competent and genuine and treated my wife and I respectfully. I never felt like a sales mark. Khan is a great asset, deserves a raise. We had issues with the dealership, But Khan’s professionalism helped us complete the sale.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Angelo and team were great from the start! Everything they promised over the phone they honored when I went to the dealership, and then some. I highly recommend Marin County Ford if you are looking for a Ford. We will definitely buy from them again in the future.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Great selection of clean cars, the salesman allowed me to test drive multiple cars. Still undecided about my purchase and the salesman was not pushy.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I came to Stoneridge Chrysler Jeep Dodge to purchase a used car. They did not have what I wanted. Reza and Bryan brought me inside to find a used car I wanted. Once I walked into the showroom I fell in love with the 2017 Chrysler 300s Hemi. Reza and Bryan did everything for me. Stoneridge is an amazing dealer ship to work with. Very professional, willing to go the extra mile, will make you feel like a part of the Stoneridge family. Hands down this is my one and only dealership I will ever come to. All of my purchases will come from them. Thank you Reza and Bryan!

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

EVERY THING WENT GREAT AND I LOOK FORWARD TO MY NEXT SERVICE VISIT.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Can’t beat Serramonte Ford’s Service Department for outstanding car and customer care. Service advisor Pamela Yeager and the team of technicians, especially Hung Le, are excellent. Serramonte Ford has kept my Ford Escape in great shape for more than a dozen years and tens of thousands of miles. I trust them to keep my Escape as safe, reliable and roadworthy as it was when it was new.

I had no choice, my car of 20 years, which I bought brand new in 1999 was done. With so many websites ( I looked at several), I was not sure where to go. Then someone mentioned Car Max to me. I looked on line and saw a few cars I was interested in. The next weekend I drove to Colma to checked out and test drive a couple of cars. I decided to ask about Hybrids...you had 2. I test drove one of them and could not resist. I bought it. I was very impressed with the buying process. It was quick, easy and believe it or not relaxing since the sales person completed the paper work for me. Yes, I had to sign several sheets but that was a given. Something I was dreading for the past two years, was so surprisingly easy I couldn't believe it!!!

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Glen Ross at Marin County Ford in Novato California was the best salesman give us the best deal and the lowest price and treated us with respect

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Bryan Rice is the man to see when visiting Ford Fairfield, he made everything smooth and easy. They worked with us on pricing and trade in, well done to the whole team

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Buying my Tesla Model 3 at the Concord Toyota dealership was an exceptional experience from beginning to end. We drove all the way from San Francisco, and the trip was absolutely worth it. The entire team was welcoming, professional, and made the whole process smooth and stress-free. Our sales associate, Luis, was especially outstanding—he was incredibly patient with us, took the time to explain everything in detail, and made sure all of our questions were answered without ever making us feel rushed. The dealership manager was also great to work with; although I unfortunately don’t remember his name, he was friendly, helpful, and clearly committed to making sure we had a positive experience. From the test drive to the final paperwork, everything was handled efficiently and transparently. I was so impressed with the level of service that I would absolutely buy from Concord Toyota again and highly recommend them to anyone, even if it means making the drive from out of town.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Experience was really good, good communication and good listeners and very understanding and very professional

Straightforward & fast. Anthony Guerra was super helpful & friendly. We asked for a ‘deal’ and he made it happen. I’ve bought 4 cars from various lots & this was the best experience yet.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Purchase two vehicles from here, one originally became a trade in which made they made the process very smooth. Once traded in, paperwork was processed and payment was accepted, and off I was in a brand new vehicle. Would definitely come back here again especially for the competitive vehicle pricing. Thanks again!

I felt like I was at home. The lounge area has many snacks and beverages that I enjoyed. They made the purchase easy. Thank you guys!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

The process to search for and purchase a vehicle was smooth and easy. I felt that the staff were all friendly, professional, and knowledgeable. Communication was clear and respectful, which is very important to me as a woman that I feel treated respectfully.

I was there for an oil change great Job . Mrs Ana Valenzuela and Ford Team.. thank you all very satisfied customer!

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.