Used Ford Explorer XLT for sale near Ossian, IN

I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on Ford products, very Customer Focused, and great to work with! He was very attentive to my every question. I e-mailed John before ever stopping into the dealership and he quickly responded via e-mail with answers to my questions about MSRP and the A/Z plan price for the 2019 Ford Edge – Titanium with the options I wanted. I also had many questions on functionality and the Hi Tech features included in the vehicle. He offered via e-mail to bring a vehicle to my house and let me keep it overnight to try out all the features and take it for a test drive. Although I didn’t take him up on his offer, I was very impressed with his customer focus and decided to stop into the Dealership the next day. At that point John encouraged me again to take a couple of Edges for a test drive, which I did and soon fell in love with the vehicle. John also offered to negotiate with me on prices for the Ziebart Gold Plan and an Extended Warranty, items that I believe help protect my investment. I wasn’t ready to make a deal after the first trade-in value offered by O’Daniel Ford for my 2007 Lincoln MKX that day and expressed that to John, but he continued to send me info on the car and expressed his interest in earning my business in the future when I was ready to buy. Sales Manager Brent Swartz came out and introduced himself and also stated he would work with me to get the prices lower on the Ziebart Gold Plan and the Extended Warranty. I left the Dealership very impressed with O’Daniel Ford, although not yet ready to buy. A day later John Berghoff sent me info about a company called TradeRev that O’Daniel Ford collaborates with to help customers get better trade-in offers. I decided to give it a try a couple of days later and to my surprise I was offered exactly what I needed to make the deal. John got me a new F150 Ford Truck as a loaner until they could get the exact 2019 Edge I wanted from Indianapolis. After I made the deal, General Manager Mr. Jeff O’Daniel came out to John’s desk, introduced himself and thanked me for my business. I left the Dealership extremely impressed and very happy that in a few days I’d have my new 2019 Ford Edge. I can’t think of anything the staff could have done better unless they would have given me a new car for free! :) Seriously, they did everything they could to answer my questions and negotiate with me to give me what I needed to move forward with a purchase, all without making me feel pressured to buy. After years of purchasing many vehicles from another local Ford Dealership I have become a happy new customer at O’Daniel Ford and plan to take all my future purchase and service business there!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Excellent customer serve from beginning to end ..very friendly staff..very professional and knowledgeable.. sales staff and finance was great..very patient and facility very bright and well kept.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

I had a fantastic experience buying my new car and trading in my old one! From start to finish, the team made the entire process smooth, transparent, and genuinely enjoyable. They took the time to answer all my questions, made sure I felt comfortable with every step, and offered a fair trade-in value for my previous vehicle. I never felt pressured, just supported?and that's not something you find everywhere when buying a car. I'm absolutely thrilled with my new ride and grateful for the professionalism and kindness of the staff. Highly recommend!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Great place to have a car repaired. I would indeed bring my car back here

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Good cars, good people good prices. Very transparent and answered every question we had. They have my business.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

I was supposed to have a full tank of gas but didn?t realize until the second time I drove the vehicle that it probably was not even half full. ??????????

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

⭐⭐⭐⭐⭐ I can't say enough great things about Laggs Automotive! From the moment I walked in, I was treated with professionalism and honesty. The team is incredibly knowledgeable, and they took the time to explain everything clearly. My car was serviced quickly, and the quality of work was top-notch. It's hard to find an auto shop you can truly trust, but Laggs Automotive has earned my loyalty. If you're looking for fair pricing, excellent customer service, and skilled mechanics, this is the place to go! Highly recommend!

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Just helped our son buy his first car. We dealt with Shad at Bart’s car store in Columbia city. He was so great to work with. Such an energetic and happy personality. Answered all our many questions and never made us feel pressured. Would highly recommend this location and him if you’re in the market for a vehicle.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

It was very good got all the information done over the phone came in and left in our new truck! We came for a different truck than we left in but the truck we left in was better than no vehicle at all.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

Excellent customer service in the buying process. I communicated online with interest in test driving a couple used Fords and Jennifer and team had them ready to go when I arrived. Jennifer was great to work with throughout the whole process. Very responsive, quickly answering any questions I had, and worked diligently to make sure I was all set when purchasing my vehicle. I highly recommend O'Daniel Ford.

Will and the team made the whole process simple. Preapproval before we arrived and seamless when we arrived. Will be back again!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Buying a used 2012 VW Jetta for my Daughter's 16th birthday. Found the car on Cars.com, submitted a question to see if vehicle was still available, and immediately received a response. Went to see and test drive the vehicle the next day where I ended up signing the papers. Brought check and picked up the following day! Overall very good and quick transaction. Knowledgeable Sales Rep who even followed up and answered questions the following week!

Went there this past Saturday to price out cars and got the best deal I prolly would’ve been offered they even worked with rhe bank to get me the car I liked I will be going back next time I need a another car

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Called in on a truck. Went in and looked at it. Ended up buying two cars. One for me and one for the wife! Very happy with our decision to purchase from Big City Cars!!

Great, fast friendly service with great pricing. Did not feel pressured very laid back with nice clean cars.

10 years since we bought this vehicle used. It has been awesome, over 110K on the clock; minor problems only. Biggest problems are with brake corrosion caused by very salty roads here. undercarriage corrosion is starting to take its toll. But the vehicle is still good enough we are hesitating to upgrade. Some minor, weird but occasional , electric glitches, mostly self locking. But then, the lack of electronics relative to newer models is a big plus to us. We have now owned this vehicle longer than any other we have ever had. interior issues are with the glove box hinge (plastic and breaks if you are not careful), and elbow rests cracking.

My husband had been thinking about a new Ranger to replace his 2016 Ford F150 which was still in great condition. We stopped by Bob Thomas North last week to look at a new 2024 Ranger XLT. Jim Klein a salesman came out to greet us and show us the truck. We ended up purchasing the truck and trading in our F150 and Honda Accord. They gave us a great deal, we’re not pushy and followed through on everything. We would recommend Bob Thomas North and especially Jim Klein.

Amazing dealership. Thomas Thacker exceeded our expectations. When I Heard no, at no less than three other dealerships. Big City cars and Thomas, were there for me in my time of need. To say, I recommend them. Would be an understatement. If you’re in need of a vehicle for whatever reason, do yourself a favor. Go see Thomas over at Big City Cars.

Great dealership clean good management very knowledgeable and helpful clean used inventory would recommend to a friend